Bill McCoy
Senior Software Engineer at Teleosoft- Claim this Profile
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Bio
Experience
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Teleosoft
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Software Engineer
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Jul 2023 - Present
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Software Developer
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May 2018 - Present
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WellSpan Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Software Development Engineer
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Feb 2012 - Present
I work in Enterprise Integration. My team and I facilitate enterprise data interchange.
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Customer Service Specialist
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Jan 2010 - Feb 2012
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Desktop Support Analyst
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Feb 2009 - Jan 2010
Performed on-site analysis, diagnosis, and resolution of complex hardware, software, and network related problems for all Wellspan IS/IT assetsCreated a positive support experience and built strong customer relationships through timely problem resolution, communicating promptly on progress, and handling customers with a professional, non-condescending attitudeCreated VB.Net programs and VB scripts to automate repetitive processes where applicable. Assisted senior desktop development with scripting creation, analysis and debugging Provided technical guidance and training to clinical staff and providers to help facilitate future problem resolution without the need for additional support calls Show less
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Jessica and Friends Community
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United States
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Medical Practices
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1 - 100 Employee
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Network Administrator
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Aug 2008 - Sep 2008
Responsible for all in-house computer systems from architecture specification and setup through training and maintenance; successfully migrated all business data from old system. Specified and installed complete office networking including wireless internet and PC/Printer connectivity; configured all end-user email and Internet accounts Assisted and trained users with desktop software Responsible for all in-house computer systems from architecture specification and setup through training and maintenance; successfully migrated all business data from old system. Specified and installed complete office networking including wireless internet and PC/Printer connectivity; configured all end-user email and Internet accounts Assisted and trained users with desktop software
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Circuit City
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Technology, Information and Internet
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700 & Above Employee
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Firedog Computer Repair and Service Setup/Product Specialist/PC Support Technician
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Oct 2006 - Feb 2008
Customer PC support related tasks including: running hardware diagnostics; troubleshooting hardware and printer functionality; Performing spyware, virus and malware analysis and removal Performed hands-on setup and configuration including installing software and hardware, memory upgrades, and installation of new operating systems and applications Performance tuning and tweaking for end-user computers; System data migration Customer PC support related tasks including: running hardware diagnostics; troubleshooting hardware and printer functionality; Performing spyware, virus and malware analysis and removal Performed hands-on setup and configuration including installing software and hardware, memory upgrades, and installation of new operating systems and applications Performance tuning and tweaking for end-user computers; System data migration
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Education
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HACC, Central Pennsylvania's Community College
Associate of Science, Information Services -
HACC, Central Pennsylvania's Community College
Assocaite. -
HACC, Central Pennsylvania's Community College
Associates degree, CIS -
Dallastown Area High School
diploma June, 2006