As a FreeAgent Support Engineer I'm fortunate enough to collaborate with lots of partners and account managers, though few contacts are as a helpful, proactive and friendly as Billie. I was always amazed at Billie's product knowledge within Yodlee; she could quickly understand an issue arising, consistently knew which team(s) to contact internally and never failed to follow-up. I feel that any employer is lucky to have Billie on their team, she's a really asset and a lovely person.

Billie was my colleague and counterpart as we collaborated to deliver online chat for two banking product suites. Billie logically examined the behavioural and process changes required for introduction of chat into the contact centre. As a result the live chat project was promptly delivered and is yielding great results from both customers and ANZ.

As a FreeAgent Support Engineer I'm fortunate enough to collaborate with lots of partners and account managers, though few contacts are as a helpful, proactive and friendly as Billie. I was always amazed at Billie's product knowledge within Yodlee; she could quickly understand an issue arising, consistently knew which team(s) to contact internally and never failed to follow-up. I feel that any employer is lucky to have Billie on their team, she's a really asset and a lovely person.

Billie was my colleague and counterpart as we collaborated to deliver online chat for two banking product suites. Billie logically examined the behavioural and process changes required for introduction of chat into the contact centre. As a result the live chat project was promptly delivered and is yielding great results from both customers and ANZ.

As a FreeAgent Support Engineer I'm fortunate enough to collaborate with lots of partners and account managers, though few contacts are as a helpful, proactive and friendly as Billie. I was always amazed at Billie's product knowledge within Yodlee; she could quickly understand an issue arising, consistently knew which team(s) to contact internally and never failed to follow-up. I feel that any employer is lucky to have Billie on their team, she's a really asset and a lovely person.

Billie was my colleague and counterpart as we collaborated to deliver online chat for two banking product suites. Billie logically examined the behavioural and process changes required for introduction of chat into the contact centre. As a result the live chat project was promptly delivered and is yielding great results from both customers and ANZ.