Experience

Spiro
• Colombia
• Wellness and Fitness Services
• Strategic Account Director

  • Jul 2021 - Present

CORE TWELVE
• United States
• Advertising Services
• 1 - 100 Employee
• Account / Project Manager

  • Nov 2020 - Oct 2021


3D Exhibits

• United States
• Events Services
• 100 - 200 Employee

• Senior Account Manager

  • Oct 2018 - Nov 2020

  - Building and maintaining consultative relationships with clients - Day-to-day contact for all client communication - Leading and supporting all internal teams throughout project life-cycle - Maintaining cutting-edge strategy and trends - Creating SOW and Production Orders for projects - Reviewing, responding and presenting RFP and RFI’s - Building and maintaining consultative relationships with clients - Day-to-day contact for all client communication - Leading and supporting all internal teams throughout project life-cycle - Maintaining cutting-edge strategy and trends - Creating SOW and Production Orders for projects - Reviewing, responding and presenting RFP and RFI’s


Matrex Exhibits
• United States
• Events Services
• 1 - 100 Employee
• Senior Account Manager

  • Nov 2014 - Sep 2018

CEP Exhibit Productions, Inc.
• United States
• Events Services
• 1 - 100 Employee
• Account Manager

  • Jan 2014 - Nov 2014


Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Account Manager

  • Jan 2012 - Jan 2014

  - Serve as a consultant to merchants as they seek to maximize the ROI of their Groupon campaign - As the main point-of-contact prepare merchants for their feature on Groupons website - Liaise with multiple departments in the company - Drive all operational and set-up aspects of the feature process - Increase merchant’s use of all Groupon products and services through up-selling - Perform post-sale merchant communications, conflict resolution, and compliance on merchant deliverables - Build long-term relationships and loyalty with merchants - Manage over 200 accounts - Knowledge in Salesforce, Excel, Word, Outlook, Powerpoint - Assist in development and implementation of internal products - Presidents Club, Groupon Account Management Team Show less



MC2 Experience

• United States
• Events Services
• 200 - 300 Employee

• Account Manager

  • Dec 2006 - Jan 2012

  - Serving as a liaison between clients and internal 2D and 3D design, estimators, project management, and production. - Working with clients as Nike, Dickies Girl/ Apparel Limited, Prima Royale, Me Too Shoes, Fortune Fashion Industry, Parasuco Jeans Inc., American Academy of Family Physicians, Hamilton Watches, Biomet 3i, United Trust Fund, Syrcause University and Seton Hall University. - Evaluating client’s needs and finding the best creative, functional and logistical solutions to meet their short-term and long-term goals, all within their respective budgets. - Assisting in estimating and preparing contracts for projects. - Managing multiple projects from client communication, full preparation of show services, managing budgets and final invoicing. - Coordinating of electrical, audio-visual and rigging layouts with internal detailers. - Preparing and organizing of show services - installation and dismantle labor, transportation, electrical, audio-visual and rigging orders with show contractors for the installation and dismantle of exhibit properties during shows and events. - Ensuring deadlines are met throughout a project time line. - Coordinating travel for account team and supervisors for onsite supervision of projects. - Presence at show-site for client relationship building, as well as any on-site crisis management to ensure a successful show. - Creating tailored marketing packages for potential clients. As well as preparing information for Requests for Information or Request for Proposals for potential clients. Show less