Bill Wood

Sr. Manager, Commercial Engineering at Astound Business Solutions powered by RCN
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Contact Information
Location
Allentown, Pennsylvania, United States, US

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Sr. Manager, Commercial Engineering
      • Mar 2012 - Present

      Northampton, PA • Responsible for MA, NY, PA, MD/DC Markets • Responsible for technical support of sales teams • Responsible for managing commercial sales engineering team • Manages performance metrics, and oversees installations of commercial data and telecom services including: Video services with SD, HD, DVR and TiVo equipment High speed data services, including: Fiber-optic fed DIA circuits Metro Ethernet, MPLS, SD-WAN Managed Routers and… Show more • Responsible for MA, NY, PA, MD/DC Markets • Responsible for technical support of sales teams • Responsible for managing commercial sales engineering team • Manages performance metrics, and oversees installations of commercial data and telecom services including: Video services with SD, HD, DVR and TiVo equipment High speed data services, including: Fiber-optic fed DIA circuits Metro Ethernet, MPLS, SD-WAN Managed Routers and Switches DOCSIS Cable Networks SIP / Hosted Voice Services Legacy voice services including: PRI, IDLC, POTS • Dedicated to superior customer service & experience. Show less

    • United States
    • Regional Manager
      • Jan 2010 - Mar 2012

      Wesley Chapel, FL & Allentown, PA • Managed day-to-day activities, and supervised local & remote crews • Occasional installations of commercial and residential telecom services including: • Cable television services with SD, HD, DVR and TiVo equipment • Internet services, including: wireless routers, DOCSIS 3.0, and MoCA networks • Voice Services, both facility and IP Based. • In January 2012, I assisted in Greenlight Communications (Dunnellon, FL) launch of their fiber-to-the-home community communications… Show more • Managed day-to-day activities, and supervised local & remote crews • Occasional installations of commercial and residential telecom services including: • Cable television services with SD, HD, DVR and TiVo equipment • Internet services, including: wireless routers, DOCSIS 3.0, and MoCA networks • Voice Services, both facility and IP Based. • In January 2012, I assisted in Greenlight Communications (Dunnellon, FL) launch of their fiber-to-the-home community communications project. I worked with city employees, and was responsible in-part for the turn-up of their initial test and courtesy accounts, and documentation thereof. • In April 2010, I researched, orchestrated, and supervised a large tap-audit for Antietam Cable in Hagerstown, MD Show less

    • Operations Manager, Pennsylvania
      • Jul 2007 - Jan 2010

      Tabernacle, NJ & Bethlehem, PA

    • Malaysia
    • Computer and Network Security
    • 1 - 100 Employee
    • Business Owner
      • Apr 1997 - Jul 2007

      Bath, PA

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • SQL Server DBA
      • Mar 1995 - Apr 1997

      Emmaus, PA

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Network Administrator
      • Jan 1994 - Mar 1995

      Easton, PA

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