Senior IT Operations Engineer

• Apr 2014 - Present

Resourceful, creative tech professional with a reputation for maintaining accuracy, flexibility, and professionalism in dynamic and challenging IT environments.  Change Management  Problem/Incident Management  Project Management  Skilled Communicator – QA, DevOps, Business, Vendors  Train, Mentor, Manage Team Members  Documentation, Testing, Rollouts  Experienced SME Resourceful, creative tech professional with a reputation for maintaining accuracy, flexibility, and professionalism in dynamic and challenging IT environments.  Change Management  Problem/Incident Management  Project Management  Skilled Communicator – QA, DevOps, Business, Vendors  Train, Mentor, Manage Team Members  Documentation, Testing, Rollouts  Experienced SME

System Analyst (Application Support)

• Mar 2013 - Apr 2014

Prioritization and progression of resolution for faults or queues on the full range of applications. Troubleshooting issues relating to applications, infrastructure, database or network problems. Actively participate in serious incident, problem solving, and change management process. Undertaking of multiple projects to help implement best support practice and continued success. Prioritization and progression of resolution for faults or queues on the full range of applications. Troubleshooting issues relating to applications, infrastructure, database or network problems. Actively participate in serious incident, problem solving, and change management process. Undertaking of multiple projects to help implement best support practice and continued success.

R & D Console Operations

• Dec 2009 - Mar 2013

R & D Console Operations responsibilities: The Console group designs, implements, and supports procedures on different hardware platforms that make up the Bloomberg Computerenvironment. I’m involved in special projects such as designing, testing, and implementing processes that the operations staff requires. · Monitoring performance of the Bloomberg system threw various monitoring tools. · Executing change orders for various different groups. · Create and modify Ksh scripts to help automate different operational procedures. · Modify configuration files when needed. Create and modify perl scripts · Troubleshooting problems on the Bloomberg terminal when problems arise. · Initial recovery procedures for when files are corrupt. · Maintaining security of system through various monitoring tools and log files. Show less

Linux Admin / Sr. Unix Operator

• Feb 2000 - Sep 2008

RedHat 5.1 enterprise•Manage software on system using yum, Red Hat, and rpm.•Diagnose boot process, recover system, and manage service startup.•Diagnose kernel modules and variants, manage devices, and monitor processes and resources.•Configure and access various consoles to manage system logging, printers, and task automation.•Perform both interactive and automated installations of Red Hat Enterprise.•Troubleshooting methodologies while defining standard things to check. Maintain system from different runlevels. Utilize the rescue environment of anaconda.•Create, modify and delete users, groups, and policy. Escalate privileges. •Complete system maintenance and administration of Sun platforms•Create and modify shell scripts to automate daily operational tasks.•Perform system shutdowns and startups for Solaris 2.x systems and High Availability pairs.•Resolve NIS / NFS problems. •Provided Day Level-2 Unix support for Data Center •1st level support to traders. Show less

Sr. Unix Operator

• 2000 - 2008

System Ops Specialist

• Feb 1999 - Mar 2000

• Create shell scripts.(korn shell) • Change file permsions. • Copy files into different directories. • Create and modify web pages • CTS transports and Sap scripts. • Manually move files when FTP’s fail. • Perform Sap batch monitoring, 1st level problem analysis & recovery. • Do various backups on different machines. • Monitor Jobs on Autosys & Mainframe. • Recycle Autosys server to AS/400 connection • Recycle servers • Work with AS/400 monitoring jobs. • Setup printers on the network • Work with Windows N.T, and configure desktop. • Map network drives. • Upgrade memory in PC’s. Show less