Experience

Community Powered Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Branch Manager

  • Dec 2011 - Present

  Responsible for Branch Operations and team motivation. Ensuring that all policies and procedures are followed closely. Help other departments when needed. Underwrite loans and solve difficult customer issues. Open various types of business and personal accounts. Troubleshoot login problems. Responsible for Branch Operations and team motivation. Ensuring that all policies and procedures are followed closely. Help other departments when needed. Underwrite loans and solve difficult customer issues. Open various types of business and personal accounts. Troubleshoot login problems.



Resources for Human Development

• United States
• Non-profit Organizations
• 700 & Above Employee

• Therapeutic Residential Specialist I

  • Mar 2011 - Dec 2011

  Supervised adults with behavior issues. Ensured their daily needs were met. Assisted with daily medications. Made sure housekeeping duties were performed. Supervised adults with behavior issues. Ensured their daily needs were met. Assisted with daily medications. Made sure housekeeping duties were performed.



TD

• Canada
• Banking
• 700 & Above Employee

• Assistant Manager

  • Sep 2002 - Feb 2011

  Supervised a staff of seventeen employees. Responsible for branch appearance and operations. Made sure all bank policies and procedures were followed. Delegated daily branch duties and other time sensitive responsibilities. Assisted the branch with reaching its monthly goals. Developed new business and new accounts for the bank. Solved difficult customer issues. Made lending decisions and helped the loan department get loans closed. Taught lending classes for the region. Assisted staff with compliance training. Awarded and developed star employees and assisted with their advancement in the company. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Desktop Support/Information Security

  • Oct 1999 - Sep 2001

  Solved any software and network issues. Controlled access to specific programs and applications. Resolved any user access problems. Repaired and replaced any faulty hardware. Solved any software and network issues. Controlled access to specific programs and applications. Resolved any user access problems. Repaired and replaced any faulty hardware.



Main Line Bank

• Paoli, PA

• Head Teller

  • Oct 1996 - Jun 1998

  Supervised small teller staff and conducted routine evaluations. Balanced branch, vault, and ATM every day. Performed monthly store audits. Handled customer transactions and solved any minor customer issues. Supervised small teller staff and conducted routine evaluations. Balanced branch, vault, and ATM every day. Performed monthly store audits. Handled customer transactions and solved any minor customer issues.