Experience

The Dump

• United States
• Furniture and Home Furnishings Manufacturing
• 100 - 200 Employee

• Sales Associate

  • Sep 2013 - Present

  Lombard, IL Assisting and supporting customers in the selection and purchase of mattress sets, adjustable bases, and accessories. Additionally responsible for opening new credit accounts, processing and tracking orders, scheduling deliveries, maintaining merchandising standards, and resolving complex customer issues.



Mattress Bargains/Furniture Bargains

• Regional Manager

  • Sep 2007 - Sep 2012

  Chicagoland Area



Tweeter Home Entertainment

• United States
• Consumer Services

• Digital Entertainment Architect

  • Jul 2006 - Aug 2007

  Greater Chicago Area Design home theater and entertainment systems. Assist customers in selection of audio and video equipment. Provide in home consultation. Scheduling deliveries and service calls. Opening new credit accounts. Assure customers understand proper use of all equipment. Resolve all customer issues. Maintain merchandising standards.



Fry's Electronics

• Retail
• 1 - 100 Employee

• Department Manager

  • May 2004 - May 2006

  Downers Grove, IL Responsible for all aspects of the operation of the audio/video department which includes the audio, video, camera and car stereo sub departments. Duties include hiring and training of all employees including supervisors. Setting and maintaining merchandising standards. Setting sales goals and training staff to achieve them. Handling customer issues to full satisfaction. Overall store responsibilities include opening and closing of store.



Wickes Furniture

• Retail
• 1 - 100 Employee

• Assistant Manager/Sales Consultant

  • May 1997 - Mar 2004

  Greater Chicago Area Assistant Manager responsibilities: Assured a high level of customer service by providing training, support and coaching to sales consultants. Solving complex customer issues in regards to service, deliveries and financing. Maintaining store displays and pricing. Opening and closing store. Sales Consultant responsibilities: Assisting and supporting customers in the selection and purchase of furniture and accessories. Additionally responsible for opening new credit… Show more Assistant Manager responsibilities: Assured a high level of customer service by providing training, support and coaching to sales consultants. Solving complex customer issues in regards to service, deliveries and financing. Maintaining store displays and pricing. Opening and closing store. Sales Consultant responsibilities: Assisting and supporting customers in the selection and purchase of furniture and accessories. Additionally responsible for opening new credit accounts, processing and tracking orders, scheduling deliveries, maintaining merchandising standards and resolving complex customer issues. Show less



Best Buy

• Retail
• 700 & Above Employee

• General Manager

  • May 1990 - Mar 1997

  Multiple Locations in the Chicagoland Area In charge of all retail electronics store functions. Provided leadership, direction and training to a sales manager, inventory manager, merchandising manager, and operations manager in order to achieve company objectives.