Bill Smith

Systems Administrator at communicare Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Iron River, Michigan, United States, US

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5.0

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W. Scott Cordle

Bill surprised me. When students enter one of my programming classes and only speak of their networking experience, I assume they know networking and very little else. While that may have been the case at the beginning of class with Bill, it ended quickly. Bill not only latched onto basic concepts, but also quickly mastered them and eagerly awaited more. In a few weeks, database commands, basic control structures, and some advanced web programming were his to command. By the way, Bill is an exceptional networking person as well. You can't get those Cisco certifications on you ruggedly good looks alone.

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Credentials

  • Advanced Collaboration Architecture Field Engineer
    Cisco
    May, 2016
    - Nov, 2024
  • Veeam Technical Sales Professional v7
    Veeam Software
    Oct, 2013
    - Nov, 2024
  • Cisco Video Representative
    Cisco
    Aug, 2015
    - Nov, 2024
  • Amatuer Radio Operator - Technician Class
    Federal Communications Commission
    Apr, 2009
    - Nov, 2024
  • CCNA Collaboration
    Cisco
    Aug, 2015
    - Nov, 2024
  • CCNA Route & Switch
    Cisco
    Apr, 2013
    - Nov, 2024
  • CCNA Video
    Cisco
    Aug, 2015
    - Nov, 2024
  • CCNA Voice
    Cisco
    Aug, 2013
    - Nov, 2024
  • Express Collaboration Systems Engineer Representative v2
    Cisco
    Aug, 2013
    - Nov, 2024
  • CCNP Voice
    Cisco
    Apr, 2015
    - Nov, 2024
  • Calabrio Certified QM Administrator (CCQA)
    Calabrio, Inc.
    Sep, 2016
    - Nov, 2024
  • Calabrio Certified QM Implementation Engineer (CCQIE)
    Calabrio, Inc.
    Sep, 2016
    - Nov, 2024
  • Calabrio Certified QM Troubleshooting for Support Engineers (CCQTS)
    Calabrio, Inc.
    Sep, 2016
    - Nov, 2024
  • Cisco Video Network Specialist
    Cisco
    Aug, 2015
    - Nov, 2024
  • Sophos Endpoint Engineer
    Sophos
    Jul, 2013
    - Nov, 2024
  • A+
    CompTIA
    Jun, 2012
    - Nov, 2024
  • Network+
    CompTIA
    Jun, 2012
    - Nov, 2024

Experience

    • Mental Health Care
    • 1 - 100 Employee
    • Systems Administrator
      • May 2017 - Present

      Systems Administrator and VoIP Administrator - maintain, patch, and manage servers, domain controllers, workstations, voice gateways, centralized SIP trunking, UCCX, CUCM, CUCN, IMPS 12.5, printer/file servers. Systems Administrator and VoIP Administrator - maintain, patch, and manage servers, domain controllers, workstations, voice gateways, centralized SIP trunking, UCCX, CUCM, CUCN, IMPS 12.5, printer/file servers.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Consulting Engineer
      • Nov 2013 - Apr 2017

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • Jul 2013 - Nov 2013

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Client Engineer
      • Nov 2012 - Jul 2013

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technician
      • Aug 2012 - Nov 2012

  • Knoxville Police Department
    • Knoxville, Tennessee Area
    • Sr. Crime Analyst, Police Officer, NCIC Operator, & Technical Services Audio/Video Technician
      • Apr 2001 - Dec 2011

    • United States
    • Retail
    • 700 & Above Employee
    • Manager
      • Feb 1991 - Jan 2000

    • Operations Clerk - Tactical Operations Center 1/623rd HQ
      • Apr 1992 - Oct 1995

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Chief of Administrative Section for 10th Mountain Division Artillery
      • Sep 1987 - Sep 1990

Education

  • Sullivan University - Info Systems
    Information Technology, 3.75
    2012 - 2013
  • Barren Co. Vocational School
    Architectural & Mechanical Drafting
    1985 - 1987
  • Caverna High School
    High School Diploma, General Eduacation
    1983 - 1987

Community

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