Bill Russell

Senior Manager of Software Development at American HealthTech
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Location
US

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Jade Ferguson

It is a pleasure to recommend Bill as a leader whose management style empowers others and builds trust. He regularly gives praise and even writes personal thank you notes to employees who exceed expectations. He is focused on teambuilding through open communication and knowledge sharing. I would welcome the opportunity to work with Bill again in the future.

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Credentials

  • Project Management Professional
    Project Management Institute
    Sep, 2015
    - Sep, 2024
  • Certified ScrumMaster
    Scrum Alliance
    Nov, 2016
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Manager of Software Development
      • Apr 2016 - Present

      Lead multiple teams (onshore permanent and offshore contractors) consisting of managers, engineers, database analysts, business analysts, and quality analysts. Transitioned to permanently managing remote teams in 2020 with sustained production output and improved communication. Direct the development of a commercial Post-Acute Electronic Health Record (EHR) software product utilizing scrum agile processes. EHR software is comprised of Clinical (admission, charting, medication administration, assessments, etc...), Financial (billing, claims, payroll, general ledger, etc...), and Interoperability (ADT/CCDA/Therapy/etc... interfaces) applications. Successfully implemented an On-Boarding team process for all new product development employees to provide focused training on engineering technical stack and agile development processes. Reduced software defect density through continuous focus on quality and adapting processes to meet development and customer needs.

    • Insurance
    • 200 - 300 Employee
    • Applications Development Manager
      • Oct 2012 - Apr 2016

      Led engineering teams responsible for the production support, maintenance, and new development for applications related to Membership, Rating, Finance (accounts payable, accounts receivable [billing], general ledger) Agent Commissions, and Document Production systems. Maintained an annual budget for staffing, training, hardware, software, and special projects. Project manager leading efforts to create a dynamic web billing experience to improve the customer experience. Negotiated vendor contract renewals that resulted in significant savings (millions) and eliminated many of the limitations enforced in previous contracts.

    • United States
    • Retail
    • 700 & Above Employee
    • Applications Development Manager
      • Aug 2002 - Oct 2012

      Managed a team of engineers that supported the production support, maintenance, and new development for 11 applications related to marketing, merchandising, and credit card systems. Project Manager overseeing multiple concurrent projects. Developed a new merchandise data warehouse solution to provide a better foundation for merchandise reporting and store merchandise applications. Project Manager and designer over the employee discount system. The project was successfully implemented and was estimated to save $5 million annually through controlled discounts. Rapidly promoted through engineering roles and then into management. (Senior Developer - 2004, Lead Developer - 2007, Manager - 2009)

Education

  • University of Southern Mississippi
    BSBA, Management Information Systems
    1998 - 2002

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