Experience

Lavner Education

• Education Administration Programs
• 100 - 200 Employee

• IT Intern

  • Jun 2023 - Present

  Become familiar with and utilize camp curriculum to explain, teach, and complete all projects. Assist with the setup and maintenance of on-site computer hardware, software, inventory management, and internet connectivity to ensure all programs and devices run effectively at camp. Provide ongoing troubleshooting and technical support to staff and students. Communicate tech issues quickly and effectively to company HQ and offer solutions. Become familiar with and utilize camp curriculum to explain, teach, and complete all projects. Assist with the setup and maintenance of on-site computer hardware, software, inventory management, and internet connectivity to ensure all programs and devices run effectively at camp. Provide ongoing troubleshooting and technical support to staff and students. Communicate tech issues quickly and effectively to company HQ and offer solutions.



Nycers

• United States
• Insurance
• 1 - 100 Employee

• Client Services Intern

  • Jun 2022 - Aug 2022

  Developed strong customer service skills, responding to inquiries and resolving issues in a timely manner Utilized knowledge of NYCERS policies and procedures to provide accurate information to members and employers Collaborated with other departments to ensure customer satisfaction and successful resolution of customer inquiries Demonstrated strong organizational and communication skills to effectively manage multiple tasks and prioritize workload Developed strong customer service skills, responding to inquiries and resolving issues in a timely manner Utilized knowledge of NYCERS policies and procedures to provide accurate information to members and employers Collaborated with other departments to ensure customer satisfaction and successful resolution of customer inquiries Demonstrated strong organizational and communication skills to effectively manage multiple tasks and prioritize workload



CUNY Research Foundation

• New York, New York, United States

• Information Technology Intern

  • Feb 2022 - Jun 2022

  Troubleshoot hardware and software issues Assisted in the installation and maintenance of computer systems, networks, and software applications Developed and implemented IT policies and procedures to ensure the security of the organization’s data Trained staff on the use of new software and hardware systems Monitored and maintained the organization’s IT systems to ensure optimal performance Troubleshoot hardware and software issues Assisted in the installation and maintenance of computer systems, networks, and software applications Developed and implemented IT policies and procedures to ensure the security of the organization’s data Trained staff on the use of new software and hardware systems Monitored and maintained the organization’s IT systems to ensure optimal performance



Great Oaks Elementary

• United States
• Primary and Secondary Education

• Web Developer

  • Jul 2021 - May 2022

  Developed and maintained web applications for Great Oaks Elementary, including a custom content management system and a student information system Created and maintained a database of student information, ensuring accuracy and security of data Developed and implemented a comprehensive online marketing strategy for Great Oaks Elementary, resulting in a 20% increase in website traffic Developed and maintained web applications for Great Oaks Elementary, including a custom content management system and a student information system Created and maintained a database of student information, ensuring accuracy and security of data Developed and implemented a comprehensive online marketing strategy for Great Oaks Elementary, resulting in a 20% increase in website traffic