Experience

YMCA of Metro North

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Membership and Sales Director

  • Sep 2022 - Present



Winchester Boat Club

• United States
• Recreational Facilities
• 1 - 100 Employee

• Executive Director

  • Mar 2021 - Oct 2022



YMCA of Greater Boston

• Woburn, North Suburban Branch

• Director Of Operations

  • Jan 2018 - Mar 2021



Saugus Family YMCA - YMCA of Metro North

• Saugus

• Executive Director

  • Aug 2015 - Apr 2017

  • Prepare, manage, and responsible for $3 million Branch operating budget. • Successfully exceeded budget expectations from prior year by increasing membership and program revenue as well as decreasing expense. • Plan and coordinate fundraising efforts and special events with branch board, community, and staff. • Lead 6 full-time and over 100 part-time staff • Coordinate facility upgrades to better suit the needs of all participants. • Highly involved in community outreach to better position the Y in the Saugus and surrounding communities through board development and community partners. • Ensured that customer service and safety was priority in all aspects of operations. • Represent the YMCA of MetroNorth YMCA as an Executive Board member of the Saugus Rotary and Saugus Business Education Collaborative. • Perform additional duties as needed. Show less



YMCA of the North Shore

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Senior Member Services Director - Ipswich Family YMCA

  • Jul 2011 - Aug 2015

  - Assist Executive Director in the day-to-day operations of the facility.- Develop and market new member promotions as well as design programs to ensure member retention and satisfaction.- Prepare, manage, and oversee the $1.9 million membership department and administration budget.- Play lead role in the coordination of major fundraising and special events, including the solicitation of donations and gifts.- Supervise and coordinate a staff of 16 full-time and part-time staff.- Coordinate the YMCA financial assistance program.- Attend Ipswich Family YMCA Board meetings- Assist in coordination of publication of six Program Guides and four newsletters annually.- Represent North Shore YMCA Association as a member of the Hamilton-Wenham Rotary.- Preform additional duties as necessary. Show less

• Senior Member Service Director

  • Feb 2010 - Jul 2011

  - Assist Executive Director in the day-to-day operations of the facility.- Prepare, manage and oversee the $2.8 million membership department budget.- Supervise 70 plus full-time and part-time staff.- Manage and coordinate financial assistance program.- Develop and market new member promotions as well as design programs to ensure member retention and satisfaction.- Perform additional duties as needed.

• Member Services Director

  • Jun 2004 - Feb 2010

  - Assist Executive Director in the day-to-day operations of the facility.- Develop and market new member promotions as well as design programs to ensure member retention and satisfaction.- Prepare, manage and oversee the $1.4 million membership department and administration budget.- Supervise and coordinate scheduling for a staff of 30 full-time and part-time.- Manage updates to the Ipswich Family YMCA website.- Coordinate the YMCA financial assistance program.- Attend Ipswich Family YMCA Board Meetings.- Perform additional duties as needed. Show less



Merrimack Valley YMCA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Member Services Director

  • Sep 2000 - Jun 2004

  - Coordinated, promoted, and directed special events and programs. - Prepared, managed, and oversaw the $1.9 million membership department budget. - Interacted with members on a daily basis to provide customer service, support, and address concerns. - Supervised a staff of 20 full-time and part-time staff. - Worked closely with numerous community groups. - Trained new directors on YMCA policies, procedures, and computer programs. - Tracked, researched and evaluated membership/program statistics on a monthly basis. - Coordinated Program Guide information, type setting, printing and mailings. - Actively promoted the YMCA mission and programs through health fairs, community events, and fundraising. Show less



Scituate Council on Aging

• Scituate MA

• Volunteer/Activities Director

  • Aug 1999 - Sep 2000

  • Responsible for promotion of volunteer program and trainings. • Organized and implemented senior programming in-house and in community. • Designed and edited monthly Golden Times Newsletter. • Organized guest speakers to lead discussions on topics of both interest and relevance to the senior community. • Community outreach and developed partnerships within surrounding area. • Responsible for press releases and calendar listings to local and regional newspapers. • Responsible for promotion of volunteer program and trainings. • Organized and implemented senior programming in-house and in community. • Designed and edited monthly Golden Times Newsletter. • Organized guest speakers to lead discussions on topics of both interest and relevance to the senior community. • Community outreach and developed partnerships within surrounding area. • Responsible for press releases and calendar listings to local and regional newspapers.