Experience

Associated Global Systems

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Operations Coordinator

  • Dec 2016 - Present

  • Dispatching and arranging LTL pickups • Assisting vendors with operations issues • Tracking pickup orders and routing of orders to the customer • Strong customer service skills and understanding customer needs and concerns • Dispatching and arranging LTL pickups • Assisting vendors with operations issues • Tracking pickup orders and routing of orders to the customer • Strong customer service skills and understanding customer needs and concerns



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Warehouse Associate

  • Jul 2016 - Nov 2016

  • Sorting and packing merchandise • Loading and unloading trucks • Sorting and packing merchandise • Loading and unloading trucks



C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sourcing Operations Coordinator

  • Feb 2013 - Nov 2016

  • Experience dispatching many carriers to their correct pickups • Received positive feedback on customer service skills, including deescalating drivers concerns and problem solving. • Strong customer service skills and understanding customer needs and concerns • Experience tracking customer delivery details and coordinating with multiple drivers • In depth work with produce transportation and needs (understanding temperature concerns, mixing product types, etc.) • Knowledge of cross border loads with Canada (PARS/PAPS) Show less



Renovation Systems

• United States
• Construction
• 1 - 100 Employee

• Refinishing Coordinator

  • Jan 2012 - Feb 2013

  • Started as a carpet installer • Promoted and given 3 months training to be a kitchen and bathroom refinisher • Became a refinisher, managing my own jobs • Started as a carpet installer • Promoted and given 3 months training to be a kitchen and bathroom refinisher • Became a refinisher, managing my own jobs



Ruby Tuesday

• Netherlands
• Apparel & Fashion

• Server

  • Apr 2010 - Jan 2012

  • Hired as host, promoted to server within three months • Consistently met sales goals • Increased tip average 5 ½% over nine months as server • Hired as host, promoted to server within three months • Consistently met sales goals • Increased tip average 5 ½% over nine months as server



Noodles & Company

• United States
• Restaurants
• 700 & Above Employee

• Shift Lead

  • Mar 2008 - Apr 2010

  • Hired as a front-of-house employee • Trained to be a shift lead • Hired as a front-of-house employee • Trained to be a shift lead