Experience

Copeland Chevrolet

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Manager

  • Mar 2021 - Present



Prime Buick GMC

• Hanson, Massachusetts

• Service Director

  • Aug 2017 - Mar 2021



Boch Chevrolet-Hyundai

• Norwood, Massachusetts

• Service Manager

  • 2017 - Aug 2017

  oversee operation for Chevrolet service dept, 12 technicians, 4service consultants, various porters and maintenance personnel. Involved in building operations of 2 facilities on property. Responsible for revenue growth, service marketing decisions along with customer retention and customer satisfaction ratings. oversee operation for Chevrolet service dept, 12 technicians, 4service consultants, various porters and maintenance personnel. Involved in building operations of 2 facilities on property. Responsible for revenue growth, service marketing decisions along with customer retention and customer satisfaction ratings.



Clay Chevrolet

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Manager

  • Nov 2011 - Jan 2017



Clay Subaru

• Service and Parts Director

  • Jun 2005 - Oct 2011

  Responsible for overseeing of backend operations consisting of 8 technicians 3 service consultants, parts manager and 4 parts personnel as well a reconditioning dept. Responsible for monthly revenue increases in both departments as well customer retention and satisfaction. Managed building operations, involved in decision making of marketing and emplyee hiring. Responsible for overseeing of backend operations consisting of 8 technicians 3 service consultants, parts manager and 4 parts personnel as well a reconditioning dept. Responsible for monthly revenue increases in both departments as well customer retention and satisfaction. Managed building operations, involved in decision making of marketing and emplyee hiring.



Clay Chevrolet-Hyundai Newton Ma.

• Service Manager

  • Jun 2000 - Jun 2005

  Service Manager, handled service operations for both Chevy and Hyundai franchises. Responsilbe for four service consultants, dispatcher, 12 technicians and various porters and warranty personnel. Responsible for marketing and revenue increases along with customer retention and customer satisfaction. Service Manager, handled service operations for both Chevy and Hyundai franchises. Responsilbe for four service consultants, dispatcher, 12 technicians and various porters and warranty personnel. Responsible for marketing and revenue increases along with customer retention and customer satisfaction.