Experience

Woodard Furniture

• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Corporate and Sales Rep

  • Jan 2020 - Present

• Senior Marketing/Data Analyst

  • Jun 2013 - Present



Whitecraft, Inc

• United States
• IT Services and IT Consulting

• Director of Sales & Marketing

  • Apr 1987 - May 2013

  $6M Wicker and Rattan Furniture manufacturer. Report directly to owner of the company. Supervise Customer Service staff, order entry and billing personnel, as well as entire factory and warehouse employees. billing p Supervision and training of all customer service, order entry and billing personnel. Manage entire factory/shipping/warehouse facilities. Work closely with key customer accounts and potential customers to maintain and achieve specific sales goals. Managed… Show more $6M Wicker and Rattan Furniture manufacturer. Report directly to owner of the company. Supervise Customer Service staff, order entry and billing personnel, as well as entire factory and warehouse employees. billing p Supervision and training of all customer service, order entry and billing personnel. Manage entire factory/shipping/warehouse facilities. Work closely with key customer accounts and potential customers to maintain and achieve specific sales goals. Managed licensing arrangements with Woolrich and Biltmore Corporations. Development of schedules, strategies and techniques to increase sales and customer satisfaction. Worked closely with outside media companies to increase brand awareness. Manage and maintain ongoing relationships with company sales representatives, as well as the hiring of new independent sales representatives. Adjust complaints concerning billing, furniture defects and services rendered. Plan inventory stock levels, order points and tracking. Assist the purchasing department in ordering from outside vendors. Assist the accounts receivable department in collecting and settling past due accounts. Participate in the selection, set-up and running of two new computer systems, as well as the implementation of the company web page. Creative input on all aspects of furniture design from concept to manufacturing. Compute all costings and produced the Retail Price List. Supervise all aspects of location and studio photography as well as set design. Layout and design catalog. Design, layout and make final decision in the selection of fabrics, finishes and furniture to be shown in our showrooms, as well as attending the National Furniture shows. I feel my major accomplishment has been achieving a strong satisfied customer base, as well as streamlining all facets of the Customer Service Department and introducing new furniture and fabrics that are important to our customer base. Show less



Mar-Tec Corporation

• Telecommunications

• Customer Service Manager

  • Apr 1983 - Apr 1987

  for Wholesale/Retail aluminum outdoor furniture manufacturer and Wicker/Rattan furniture showroom. Reported to President/Owner of company. Supervised production manager, warehouse personnel and retail sales persons. Dealt with retail customer regarding deliveries, problems and production information. Scheduling of orders through production plant. Worked closely with the data processing department to better achieve use of computer for all aspects of manufacturing and… Show more for Wholesale/Retail aluminum outdoor furniture manufacturer and Wicker/Rattan furniture showroom. Reported to President/Owner of company. Supervised production manager, warehouse personnel and retail sales persons. Dealt with retail customer regarding deliveries, problems and production information. Scheduling of orders through production plant. Worked closely with the data processing department to better achieve use of computer for all aspects of manufacturing and sales. Planned all inventories taking, as well as inputting and tracking inventory through the computer. Purchased all special orders from other vendors. Assisted on sales floor and furniture shows. Show less



Protectoseal Company

• United States
• Oil and Gas
• 1 - 100 Employee

• Production Planner

  • Jan 1974 - Jan 1983

  Production planner for a manufacturer of safety equipment. Reported to the Director of Manufacturing. Supervised factory personnel and office clerks. Planned production through the plant based upon sales projections an past sales history. Time studied various operations in production for more efficient methods of assembly. Assisted in setting up and programming the compute system for manufacturing. Planned the taking and updating of all inventory records.