City Councillor-elect

• Nov 2023 - Present

Waltham City Council, Ward 3 Waltham City Council, Ward 3

Application Manager, Population Health & Quality Patient Experience

• May 2018 - Present

Senior Manager, Clinical Services IT

• Mar 2016 - May 2018

Oversight and management of CVS Health's Epic application platforms for retail healthcare, specialty pharmacy, and care management (HIM, PB Resolute, MyChart, Prelude, Identity, Cadence, EC Ambulatory, Kaleidoscope Optical). Staff and project management for national implementations and product support. Manage teams of FTEs and contractors in multiple states. Completed projects: Healthy Planet and care management implementation and go-live support, 2018 upgrade, Kaleidoscope… Show more Oversight and management of CVS Health's Epic application platforms for retail healthcare, specialty pharmacy, and care management (HIM, PB Resolute, MyChart, Prelude, Identity, Cadence, EC Ambulatory, Kaleidoscope Optical). Staff and project management for national implementations and product support. Manage teams of FTEs and contractors in multiple states. Completed projects: Healthy Planet and care management implementation and go-live support, 2018 upgrade, Kaleidoscope Optometry implementation, Retail Audiology expansion, PB Resolute discovery and implementation, Retail Clinic expansions Epic certifications: Ambulatory, Order Transmittal, Specialty Setup, Graduate Program Show less Oversight and management of CVS Health's Epic application platforms for retail healthcare, specialty pharmacy, and care management (HIM, PB Resolute, MyChart, Prelude, Identity, Cadence, EC Ambulatory, Kaleidoscope Optical). Staff and project management for national implementations and product support. Manage teams of FTEs and contractors in multiple states. Completed projects: Healthy Planet and care management implementation and go-live support, 2018 upgrade, Kaleidoscope… Show more Oversight and management of CVS Health's Epic application platforms for retail healthcare, specialty pharmacy, and care management (HIM, PB Resolute, MyChart, Prelude, Identity, Cadence, EC Ambulatory, Kaleidoscope Optical). Staff and project management for national implementations and product support. Manage teams of FTEs and contractors in multiple states. Completed projects: Healthy Planet and care management implementation and go-live support, 2018 upgrade, Kaleidoscope Optometry implementation, Retail Audiology expansion, PB Resolute discovery and implementation, Retail Clinic expansions Epic certifications: Ambulatory, Order Transmittal, Specialty Setup, Graduate Program Show less

Program Manager

• Nov 2012 - Mar 2016

Manage the strategic development and support, configuration, and implementation of outpatient work-streams. Focus areas are order entry, charging, EpicCare Ambulatory environments. 15 direct reports including senior application leads, project managers, and support analysts. Epic Certifications: EpicCare Ambulatory EpicCare Ambulatory Specialty Setup Order Transmittal Data Courier EpicCare Ambulatory Graduate Program

Corporate Team Lead

• May 2005 - Nov 2012

Product management, resource management, and development of ambulatory order entry and charge capture functionality within the home-built Longitudinal Medical Record (ambulatory EHR / EMR).

Cardiac Cath Lab System Administrator

• Mar 2004 - May 2005

Implemented and supported hemodynamic monitoring and ancillary systems in a busy, 5-room cardiac catheterization laboratory and 16-bed recovery room.

Senior Systems Analyst

• Feb 1998 - Mar 2004

Implemented and supported GE/IDX revenue cycle physician billing applications at Brigham and Women's Physician Organization (formerly Brigham Surgical Group).

Applications Consultant

• Feb 1996 - Feb 1998

Implemented clinical radiology applications at hospitals throughout the US and Canada Implemented clinical radiology applications at hospitals throughout the US and Canada