Experience

Advantage Group GA

• United States
• Insurance
• 1 - 100 Employee

• Area Director

  • Jan 2021 - Present



Self Employed

• United States
• 700 & Above Employee

• Executive Director of Operations

  • Feb 2016 - Present



Aflac

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Sep 2014 - Jan 2021

  Determine a business's benefit strategy and integrate Aflac products to complement the companies offering; thus, increasing employee engagement and retention. Determine a business's benefit strategy and integrate Aflac products to complement the companies offering; thus, increasing employee engagement and retention.



Grow

• United States
• Consumer Services
• 1 - 100 Employee

• MicroLoan Program Manager

  • Jul 2009 - Sep 2014

  • Originate, underwrite, close, and service microloans funded by Grand Rapids Opportunities for Women. • Created early underwriting guidelines and revised as necessary for the expansion of the program. • Manage lending relationships with financial reviews, and business sustainability discussions. • Administer government grant application and reimbursement process • Write grant requests to various foundations. • Originate, underwrite, close, and service microloans funded by Grand Rapids Opportunities for Women. • Created early underwriting guidelines and revised as necessary for the expansion of the program. • Manage lending relationships with financial reviews, and business sustainability discussions. • Administer government grant application and reimbursement process • Write grant requests to various foundations.



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Supervisor / Postal Support Employee

  • Oct 2011 - Apr 2012

  Oversee the efficiency of mail services and ensured quality collection of outgoing mail, the sorting and distribution of Priority and Express mail. Train employees on the procedures of the post office and also create schedules for postal workers to ensure all tasks are assigned. Oversee the efficiency of mail services and ensured quality collection of outgoing mail, the sorting and distribution of Priority and Express mail. Train employees on the procedures of the post office and also create schedules for postal workers to ensure all tasks are assigned.



Flagstar Bank

• United States
• Banking
• 700 & Above Employee

• Banking Center Manager

  • Jan 2007 - Jul 2010

  • Doubled profitability from 2009 to 2010 • Lead staff to become the top-performing bank for February 2009. • Ranked second in region for 2008 and top 15% in company. • Hired, trained, and created sales culture with banking center staff. • Developed staff to organize events and tasks normally completed at management level. • Planned and managed Grand Opening and Ribbon Cutting celebration. • Point of contact for cross-functional teams during construction and opening of new banking center and regional headquarters. Show less



Huntington National Bank

• United States
• Banking
• 700 & Above Employee

• Banking Center Manager

  • Aug 2004 - Dec 2006

  • Managed conversion of goal tracking from traditional production and growth goals to profit center management. • Created and maintained a high level of professional relationships with departments not traditionally utilized. • Projected productivity and expense goals for banking office annually. • Identified underlying factors of customer engagement and made adjustments that resulted in an increase of 9%. • Effectively converted a bottom quartile banking office into a top quartile banking office in six months through team analysis, development, and realignment. • Facilitated growth in the following areas: - Loan Balance 20%. - Monthly Income 70%. - Net Operating Income 39% from 2005-2006 Show less



Best Buy

• Retail
• 700 & Above Employee

• Various

  • 2000 - 2004



Air Force - Fairchild Air Force Base/2 SS

• Various

• Strategic Weapons Journeman

  • May 1996 - May 2000



Medical Lake Police Department

• Volunteer Telecommunications Operator & Reserve Officer

  • 1997 - 1999