Bill personifies the term

Bill Gazda is a strong leader with extensive experience in Customer Management and Support organizations. I have personally worked with him for 18 years at Lumedx Corp. He managed our Help Desk and Client Success organizaion, successfully implementing processes and proceedures, hiring and training staff and overseeing all interactions withover 700 hospital clients in the US and internationally. Bill established and maintained personal relstionships with our client's leadership and staff and ensured reliable, honest and dependable communication. He managed client issues - often very difficult ones - with clarity and fairness. He tracked all aspects of client related activity using Salesforce and extracted data in his own excel spreadsheets. As a member of the senior managment team, Bill reported on this data, noted trends and created forward looking plans to effectively provide excellent support for our clients and to anticipate future requirments. Bill Gazda would be a superior asset to any organization. His personal integrity and sincere committment to both our company and to our clients has been commendable and his data driven insight into our client base has been an invaluable tool in company planning.

Bill personifies the term

Bill Gazda is a strong leader with extensive experience in Customer Management and Support organizations. I have personally worked with him for 18 years at Lumedx Corp. He managed our Help Desk and Client Success organizaion, successfully implementing processes and proceedures, hiring and training staff and overseeing all interactions withover 700 hospital clients in the US and internationally. Bill established and maintained personal relstionships with our client's leadership and staff and ensured reliable, honest and dependable communication. He managed client issues - often very difficult ones - with clarity and fairness. He tracked all aspects of client related activity using Salesforce and extracted data in his own excel spreadsheets. As a member of the senior managment team, Bill reported on this data, noted trends and created forward looking plans to effectively provide excellent support for our clients and to anticipate future requirments. Bill Gazda would be a superior asset to any organization. His personal integrity and sincere committment to both our company and to our clients has been commendable and his data driven insight into our client base has been an invaluable tool in company planning.

Bill personifies the term

Bill Gazda is a strong leader with extensive experience in Customer Management and Support organizations. I have personally worked with him for 18 years at Lumedx Corp. He managed our Help Desk and Client Success organizaion, successfully implementing processes and proceedures, hiring and training staff and overseeing all interactions withover 700 hospital clients in the US and internationally. Bill established and maintained personal relstionships with our client's leadership and staff and ensured reliable, honest and dependable communication. He managed client issues - often very difficult ones - with clarity and fairness. He tracked all aspects of client related activity using Salesforce and extracted data in his own excel spreadsheets. As a member of the senior managment team, Bill reported on this data, noted trends and created forward looking plans to effectively provide excellent support for our clients and to anticipate future requirments. Bill Gazda would be a superior asset to any organization. His personal integrity and sincere committment to both our company and to our clients has been commendable and his data driven insight into our client base has been an invaluable tool in company planning.