Bill Gartrell

Director of Technology at Dallas School District
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Scranton Area
Languages
  • English -

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Bio

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Director of Technology
      • Jul 2007 - Present

      Acting as hands on Director – I manage a team of a full-time technical coordinator, one part-time system technician and student interns. We also have a student information management systems administrator for support of the student management system and state reporting. Manage all systems hardware and software and help desk support from a centralized support center. Taking advantage of tools like The G Suite for Education, Microsoft Active Directory with group policies, Microsoft Windows Update Server, Microsoft Windows Deployment Server, Cylance Antivirus Consoles, PDQ Inventory and Deployment to manage our resources. Our G Suite for Education platform expands on a daily basis. Managing and supporting a complete K-12 district computer network. The computer network includes more than 3500 computers, servers, workstations, notebooks, chromebooks, iPads and networking infrastructure, IP Printing/Scanning, IP Telephony, IP TV, IP Cameras, Security Card Access and Promethean ActivPanels. Over the past couple of years we were able to more than quadruple district’s computers by extending the computers end life by rebuilding and redeploying all of the workstations each summer with our student interns. We were also able to do this within budget. The Dallas Foundation has also been a huge help in funding technology grants to the district. Our success has been our outstanding client service skills with quick response. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director of Professional Services
      • May 2001 - Jun 2007

      Manager of the entire technical and service side of the business. Managed a staff of 36 people, which included professional services, engineering, training, programming, wiring, wireless, maintenance, repair and warranty. Designed, delivered and supported computer solutions to more than 1000 active customers, which included education, government and commercial accounts. Provided a unique approach in supporting our customers, by utilizing prior IT management experience, delivering and supporting solutions from the client’s perspective. Show less

    • United States
    • Apparel & Fashion
    • 100 - 200 Employee
    • Networking/Systems Director
      • Oct 1995 - May 2001

      Managed a technical staff of five system engineers. Supported 1,300 computers (225 Compaq Windows 95/NT Workstations/LAN users, 25 Compaq Proliant Windows/NT Servers, 50 remote Citrix Metaframe users, and 940 store locations with 1,150 Compaq POS systems). Oversaw and directed the day-to-day operations of the network, managed purchasing, configured and implemented all new hardware or software with in a $1,500,000 budget. Administered and supported all telephony systems, including PBX, voice mail and all remote connectivity (Xcellenet, 3Com Total Control Hub and Web). Managed the inventory and maintenance of all equipment. Educated a technical staff to improve technical support to its 1,300 end-users. Continually saved the company money by automating functionality and using internal staff versus outsourcing. Senior Systems Administrator, 1995 - 1998 Managed all technical operations in a LAN environment with 15 Compaq servers, running SCO/Unix, Novell NetWare, Microsoft Windows NT and OS/2. Directed 170 internal users, 35 dial-in users, and 820 remote locations. Researched, evaluated, purchased, and implemented all computer hardware and software. Supervised the diagnostics and repair of all equipment. Oversaw all local and remote users, provided back-up and restoration support for all data and data integrity. Purchased all computer hardware and software, saving the company more than $200,000 annually. Show less

    • United States
    • Software Development
    • Corporate Sales Manager
      • Sep 1994 - Oct 1995

      Held accountability for the ongoing management of corporate sales and technical support. Also, opened corporate accounts in the Lehigh Valley and coordinated the entire technical operations for corporate accounts. Furthermore, increased my knowledge of LANs and all major hardware and software packages. Created 35 new large accounts that purchase equipment and software. Increased my personal knowledge in Compaq computer hardware and Microsoft software knowledge. Held accountability for the ongoing management of corporate sales and technical support. Also, opened corporate accounts in the Lehigh Valley and coordinated the entire technical operations for corporate accounts. Furthermore, increased my knowledge of LANs and all major hardware and software packages. Created 35 new large accounts that purchase equipment and software. Increased my personal knowledge in Compaq computer hardware and Microsoft software knowledge.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive
      • Sep 1993 - Sep 1994

      Acting as a consultant recommending total solutions. Purchased evaluated and supplied computer hardware, software, consulting, training and networks for corporate accounts. Implemented a team approach for better coverage and support. Specialized in PC hardware and Novell networks. Increased network knowledge in WAN’s, communication and mainframe gateways. Supplied every type of computer hardware and software solutions imaginable. Sharpened PC Skills in MS DOS, MS-Windows, Word-processing and other packages. Show less

    • Director of Sales
      • Nov 1989 - Sep 1993

      Built a microcomputer company from the ground up in sales, support, and marketing. Sales increased from $10,000 to $1,500,000 over a four-year period. Set up a computer help desk for maintenance and support. Trained and managed the sales and technical staff. Specialized in supplying custom computers to resellers and corporate accounts. Sales grew from individual computers to more sophisticated client-server networks and turnkey solutions. Learned PC hardware and software from the very basic to the most sophisticated configurations. Show less

Education

  • Saint Joseph's College, Rensselaer, IN
    BS in Business Administration, Major Business Administration, Minor Finance
    1978 - 1982

Community

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