Biljana Jovanovic

Senior Consultant at P2Insight
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Contact Information
us****@****om
(386) 825-5501
Location
Burlington, Ontario, Canada, CA
Skills

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Credentials

  • Certificate ITIL - Foundation Certificate in IT Service Management
    Pink Elephant
  • IBM Certified ADP - IBM Service Management Asset Management V5
    -
  • IBM Certified ADP - IBM Service Management Service Delivery and Process Automation V5
    -
  • IBM Certified ADP - Tivoli Service Management Solutions 2008
    -
  • IBM Certified Deployment Professional - Maximo Asset Management V7.5
    -
  • IBM Certified Deployment Professional - Maximo V6 EAM & ITSM
    -
  • IBM Certified Deployment Professional - TAMIT V7.2
    -
  • IBM Certified Deployment Professional - TSRM V7.1
    -
  • IBM Certified Deployment Professional - TSRM V7.2
    -
  • IBM Certified Deployment Professional - Tivoli Process Automation Engine V7.5
    -
  • IBM Certified Solution Advisor - SmartCloud Control Desk V1
    -
  • IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions V3
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  • IBM Certified Solution Advisor - Tivoli Service Management Solutions 2008
    -

Experience

  • P2Insight
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Senior Consultant
      • Oct 2020 - Present

  • The Createch Group (Le Groupe Createch)
    • Solution Architect, Sr. Consultant (Maximo, SCCD, Service Provider, Maximo Scheduler)
      • May 2006 - Oct 2020

      Providing the overall design of the solution and mapping the business requirements to systems/technical requirements for Maximo 5.x, 6.x, 7.x, including SmartCloud Control Desk and Service Provider; Participating in the data migration, reporting, configuration and setup of Maximo applications; Leading UAT efforts and supervising the training design, documentation and delivery. Providing the overall design of the solution and mapping the business requirements to systems/technical requirements for Maximo 5.x, 6.x, 7.x, including SmartCloud Control Desk and Service Provider; Participating in the data migration, reporting, configuration and setup of Maximo applications; Leading UAT efforts and supervising the training design, documentation and delivery.

  • Popware Inc
    • Canada
    • IT Services and IT Consulting
    • Technical Consultant
      • Feb 2001 - May 2006

      Responsible for the report design and development for Avantis and Maximo EAM applications; matured deep skills in the databases, SQL, various Reporting tools including Crystal (Versions 5-9), Actuate eReports, queries & eSpreadsheets (Versions 5-8) and served a large number of clients across Europe and North America Responsible for the development, implementation and support of an email based Workflow add-on to Avantis application versions 2.1-3.2 Responsible for the report design and development for Avantis and Maximo EAM applications; matured deep skills in the databases, SQL, various Reporting tools including Crystal (Versions 5-9), Actuate eReports, queries & eSpreadsheets (Versions 5-8) and served a large number of clients across Europe and North America Responsible for the development, implementation and support of an email based Workflow add-on to Avantis application versions 2.1-3.2

Education

  • University of Belgrade
    University Degree, Electrical Engineering, major in Computer Science and Information Systems
    1986 - 1993

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