Bilin Chen

Manager at Prince Tea House
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Manager
      • Feb 2021 - Present

      Responsible for ensuring exceptional customer satisfaction by guiding employees• Train and serve as an on-site mentor for new employees• Organize and communicate with customers in scheduling special events of 30+ parties effectively and efficiently• Develop and create new merchandise• Provide recommendations to improve on existing menu items• Ensure workers have proper etiquette • Arrange and schedule shift hours for employees

    • Hostess and Food Server
      • Oct 2019 - Present

      - Process orders and cash/credit payment transaction daily- Exemplify strong customer service and communications with customers and team members- Operate daily store opening and closing procedure

Education

  • Penn State Abington
    Bachelor of Science - BS, Project and Supply Chain Management
    2018 - 2022
  • Carver High School
    High School Diploma
    2014 - 2018

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