Bilin Chen
Manager at Prince Tea House- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Philadelphia, Pennsylvania, United States, US
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Experience
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Prince Tea House
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United States
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Restaurants
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1 - 100 Employee
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Manager
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Feb 2021 - Present
Responsible for ensuring exceptional customer satisfaction by guiding employees• Train and serve as an on-site mentor for new employees• Organize and communicate with customers in scheduling special events of 30+ parties effectively and efficiently• Develop and create new merchandise• Provide recommendations to improve on existing menu items• Ensure workers have proper etiquette • Arrange and schedule shift hours for employees
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Hostess and Food Server
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Oct 2019 - Present
- Process orders and cash/credit payment transaction daily- Exemplify strong customer service and communications with customers and team members- Operate daily store opening and closing procedure
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Education
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Penn State Abington
Bachelor of Science - BS, Project and Supply Chain Management -
Carver High School
High School Diploma
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