Syed Bilal Shah

Quality Assurance Analyst at Call Center Sales Pro
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Contact Information
us****@****om
(386) 825-5501
Location
Mérida, Yucatán, Mexico, MX
Languages
  • Inglés Professional working proficiency
  • Urdu Native or bilingual proficiency
  • Pashto Native or bilingual proficiency
  • Español Elementary proficiency

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Credentials

  • E-Comerce and Digital Employability Skills
    International Trade Centre
    Oct, 2021
    - Sep, 2024
  • Mutual Fund Basics Certification
    Institute of Financial Markets of Pakistan
    Dec, 2020
    - Sep, 2024
  • Mutual Funds
    Al Meezan Investment Management Limited
    Sep, 2020
    - Sep, 2024
  • DIGITAL MARKETING
    DigiSkills.pk
    Aug, 2020
    - Sep, 2024
  • FREELANCING
    DigiSkills.pk
    Aug, 2020
    - Sep, 2024
  • Financal Literacy Training Program
    National Financial Literacy Program For Youth
    Jun, 2020
    - Sep, 2024
  • Ms-Office Automation
    e-sharp ICT FZCO
    Jun, 2017
    - Sep, 2024
  • Quality Management
    Great Learning

Experience

  • Call Center Sales Pro
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Quality Assurance Analyst
      • May 2023 - Present
  • Cox Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Customer Retention Specialist
      • Aug 2022 - May 2023

      Identify client needs, clarify information, investigate each problem and offer solutions Customer service Collection Surveys Technical support Sales Lead generation Identify client needs, clarify information, investigate each problem and offer solutions Customer service Collection Surveys Technical support Sales Lead generation

  • Al Meezan Investment Management Limited
    • Pakistan
    • Investment Management
    • 500 - 600 Employee
    • Investment associate
      • Jan 2020 - Dec 2021
  • Allied Bank Limited
    • Pakistan
    • Banking
    • 700 & Above Employee
    • Business Development Agent
      • Apr 2017 - Oct 2018

    • Phone banking
      • Nov 2016 - Apr 2017

  • Zong CMPak Ltd
    • Telecommunications
    • 700 & Above Employee
    • Direct selling officer
      • Jan 2015 - Apr 2015

Education

  • The Asian School
  • Science College Quetta
    Bachelor of Science - BS, Biología/Ciencias biológicas, general
    2013 - 2016

Community

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