Experience

Focus Recruitment Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Business Development Executive

  • Dec 2020 - Present



Digitech Outsourcing Solution

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Support Representative

  • Jun 2020 - Aug 2020

  >Self-motivated and aptitude to learn new technologies, processes or tools quickly in a rapidly evolvingenvironment.>Processed emails returned from client email marketing campaigns and follow-up in compliance with legal regulation and corporate policies.>Performed basic troubleshooting procedures for clients and accurately follow complex escalation procedures to ensure prompt resolutions for all incoming requests.>Good analytical and problem-solving abilities.



Emenac Inc.

• Pakistan
• Information Technology & Services
• 100 - 200 Employee

• Travel Agent

  • Jun 2018 - Jan 2019

  >Booked Air tickets for the customers on phone calls and emails.>Operated Global distribution systems, i.e, WordSpan.>Provided customers with product and service information.>Identified, researched, and resolved customer issues using the computer system.>Followed-up on customer inquiries not immediately resolved.



Synmatix

• Australia
• Advertising Services
• 1 - 100 Employee

• Customer Service Sales Representative

  • Jan 2018 - Jun 2018

  >Proven ability to meet or exceed sales targets preferred.>Problem solving and analytical skills.>Proficiency in a PC-Windows environment, with strong keyboarding skills (45 wpm), and the ability to multi-tasking.>Dynamic interpersonal and communication skills.>Generated sales through outbound cold calling and lead follow-up over the telephone.