Bilal Baig

Live Chat Representative at LiveAdmins LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Lahore District, Punjab, Pakistan, PK

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Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Live Chat Representative
      • Jul 2016 - Present

      Assisting online visitors with multiple inquiries related to Sales, Finance/Lease, Service, Parts, Apparel/Gear, Learning Schools/Academies etc. (Autos Industry - US, Canada and New Zealand). Generating potential leads and helping customers making appointments with clients. Assisting online visitors with multiple inquiries related to Sales, Finance/Lease, Service, Parts, Apparel/Gear, Learning Schools/Academies etc. (Autos Industry - US, Canada and New Zealand). Generating potential leads and helping customers making appointments with clients.

    • Pakistan
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2015 - Apr 2016

      - Utilized proper telephone etiquette and asked in-depth questions to immediately find solutions to issues for customers. - Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service. - Solicited customer engagement in loyalty programs to enhance company revenue generation. - Utilized proper telephone etiquette and asked in-depth questions to immediately find solutions to issues for customers. - Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service. - Solicited customer engagement in loyalty programs to enhance company revenue generation.

    • CrashPad Gaming
      • Nov 2012 - Sep 2014

      - Maximized branding outreach by facilitating marketing initiatives. - Increased revenue by developing key programs focused on promoting business. - Hosted and Sponsored Events in Universities. - Maintained Gaming Computer Systems and Consoles over 2 separate Networks. - Maximized branding outreach by facilitating marketing initiatives. - Increased revenue by developing key programs focused on promoting business. - Hosted and Sponsored Events in Universities. - Maintained Gaming Computer Systems and Consoles over 2 separate Networks.

Education

  • National College Of Business Administration & Economics
    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
    2007 - 2011

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