Bilal Baig
Live Chat Representative at LiveAdmins LLC- Claim this Profile
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Topline Score
Bio
Experience
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LiveAdmins LLC
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United States
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Information Technology & Services
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100 - 200 Employee
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Live Chat Representative
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Jul 2016 - Present
Assisting online visitors with multiple inquiries related to Sales, Finance/Lease, Service, Parts, Apparel/Gear, Learning Schools/Academies etc. (Autos Industry - US, Canada and New Zealand). Generating potential leads and helping customers making appointments with clients. Assisting online visitors with multiple inquiries related to Sales, Finance/Lease, Service, Parts, Apparel/Gear, Learning Schools/Academies etc. (Autos Industry - US, Canada and New Zealand). Generating potential leads and helping customers making appointments with clients.
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Ufone 4G
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Pakistan
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Mar 2015 - Apr 2016
- Utilized proper telephone etiquette and asked in-depth questions to immediately find solutions to issues for customers. - Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service. - Solicited customer engagement in loyalty programs to enhance company revenue generation. - Utilized proper telephone etiquette and asked in-depth questions to immediately find solutions to issues for customers. - Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service. - Solicited customer engagement in loyalty programs to enhance company revenue generation.
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CrashPad Gaming
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Nov 2012 - Sep 2014
- Maximized branding outreach by facilitating marketing initiatives. - Increased revenue by developing key programs focused on promoting business. - Hosted and Sponsored Events in Universities. - Maintained Gaming Computer Systems and Consoles over 2 separate Networks. - Maximized branding outreach by facilitating marketing initiatives. - Increased revenue by developing key programs focused on promoting business. - Hosted and Sponsored Events in Universities. - Maintained Gaming Computer Systems and Consoles over 2 separate Networks.
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Education
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National College Of Business Administration & Economics
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services