Bilal Akram
Quality Control Manager at CIMC Home- Claim this Profile
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Bio
Credentials
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Associate Auditor
IRCA | International Register of Certificated AuditorsApr, 2023- Sep, 2024 -
Lean Six Sigma Green Belt
HRD UniversityApr, 2023- Sep, 2024 -
Practitioner (PCQI)
CQI | The Chartered Quality InstituteApr, 2023- Sep, 2024 -
ISO 9001 Lead Auditor - Quality Certification
BSCIC Certifications Pvt. Ltd.Mar, 2023- Sep, 2024 -
LIAQA Factory Auditor
Lighting Industry Association (The LIA)Mar, 2023- Sep, 2024 -
Pre-Delivery Inspector
Lighting Industry Association (The LIA)Mar, 2023- Sep, 2024 -
Affiliate Member
Society of Engineers-UAEJun, 2022- Sep, 2024
Experience
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CIMC Home
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United Kingdom
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Wholesale
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1 - 100 Employee
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Quality Control Manager
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Jul 2020 - Present
*Developed and implemented quality assurance processes to ensure product compliance according to applicable regulations, standards, and customer specifications.*Conducted root cause analysis, product evaluation, credits monitoring, and CAPA creation.*Coordinated with departments such as sales, after-sales, purchasing, web and design, and development to address quality-related issues.*Conducted audits on a quarterly and yearly basis to ensure compliance with HMRC, LIA, Scotpak, and WEEE regulations.*Managed direct coordination with suppliers for product issues, item replacement, and claim payment.*Ensured that all QC personnel had necessary documents & tools and provided training when needed.*Managed the entire quality control and after-sales department, including personnel located in UAE, UK, and China.*Provided quality consultancy to sister companies (Purehome/Vanity Living).*Prepared and submitted weekly reports to executives and directors regarding product performance and issues.*Responsible for budgeting travel expenses and scheduling QC personnel for supplier inspection.*Led product improvement initiatives, material disclaimers for the website, instructional manuals/procedures, product dimensions, and various forms (inspection, monitoring, claims, etc.). Show less
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Operations Manager
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Jan 2022 - Present
• Developed and implemented strategic operations plans to increase efficiency, reduce costs, and improve customer satisfaction• Established operational processes and procedures to ensure smooth and cost-effective supply chain management• Ensured that all products are ordered, shipped, and delivered within the specified timeline• Collaborated with vendors to negotiate favorable terms for discounts, volume pricing, and delivery times• Coordinated inventory management to ensure accurate records and consistent stock levels• Developed and maintained key relationships with vendors and customers to ensure quality service and satisfaction• Supervised and trained staff to ensure compliance with operational procedures and standards• Monitored performance metrics to identify areas of improvement and develop strategies to increase efficiency and reduce costs• Developed and tracked budgets to ensure cost-effective operations and remain within budgetary constraints. Show less
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VELOCHI
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Canada
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Information Technology & Services
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QC/MEP Engineer
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Jan 2020 - Jun 2020
• Ensured quality control of all MEP works in accordance with project specifications, industry standards, and safety regulations. • Developed and implemented quality control plans and processes to ensure quality standards are met. • Performed inspections and tests of mechanical, electrical, and plumbing works to ensure compliance with relevant codes and standards. • Monitored and reviewed the progress of MEP works to ensure compliance with applicable codes and standards. • Investigated irregularities and reported non-conformances to the relevant authorities. • Coordinated with contractors and sub-contractors to ensure quality works are delivered on time. • Developed and maintained quality control records to ensure the accuracy of work. • Ensured compliance of all works with relevant standards and regulations. • Carried out an in-depth analysis of issues and reported the same to the relevant authorities. • Liaised with clients to ensure satisfaction with the quality of work. Show less
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Multi Level Technology
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United Arab Emirates
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Financial Services
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1 - 100 Employee
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QC/Hardware Engineer
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Aug 2018 - Jan 2020
• Carrying out quality checks to ensure compliance with company specifications and standards. • Testing and troubleshooting of hardware components, including circuit boards and microprocessors. • Installing and configuring software and hardware components, including CCTV systems, ACS systems, and security systems. • Conducting electrical wiring and power distribution using SMPS. • Performing load calculations and installing circuit breakers. • Carrying out research and development activities to improve existing products and processes. • Maintaining databases and performing installation and maintenance of POS systems. • Installing and configuring cameras and NVRs in kiosks. • Repairing and replacing control boards as required. • Updating firmware for devices such as cash machines, POS systems, and printers. • Preparing daily and monthly progress reports. • Conducting final testing of software and hardware. Show less
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Guardian Constructions (Pvt.) Ltd.
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Pakistan
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Construction
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Junior Electrical Engineer
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Jan 2017 - Jun 2018
• Demonstrated ability to analyze drawings for Interior Fit Out projects, including Electrical, HVAC, Plumbing, Gypsum, Tiles, Joinery, and Ceiling works. • Ensured the highest standards of quality in services, in line with company and client requirements. • Diagnosed and resolved quality control issues efficiently. • Designed Power and Lightning layouts utilizing AutoCAD. • Generated Electrical Load Schedules. • Provided technical and design advice for quality enhancement of Electrical and HVAC systems. • Carried out site supervision for Interior Fit Out projects. • Devised prevention plans and Daily Work Target Schedules. • Executed Electrical and Data wiring conduits as per Power, Lightning, and Data layouts. • Constructed and Installed DBs. • Ensured quality of material and work. Show less
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Education
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2012 - 2016
University of Gujrat (UOG)
Bachelor's, Electrical Engineering
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