Project Director

• Aug 2018 - Present

My KRA's include the Operations , Liasoning & Coordination ,Finance & Fund Management ,Fleet Management,Call Center Management,Vendor Management ,Compliance & Crisis Management, Policy & procedures along with critical support to HR in Large Operations Management, Business Development, Safety & well being at state level. My KRA's include the Operations , Liasoning & Coordination ,Finance & Fund Management ,Fleet Management,Call Center Management,Vendor Management ,Compliance & Crisis Management, Policy & procedures along with critical support to HR in Large Operations Management, Business Development, Safety & well being at state level.

Chief Operating Officer (State Head)

• Oct 2014 - Jul 2018

My work included Large Operations Management, PR cum Liasoning, Relationship Management, Finance and Fund Management with regular monitoring of Cash Flow, Call Center Management, Fleet Management, Vendor Management & Vendor Payments as per the Liquidity, HR Operations and Management which includes Union Management to avoid strikes and disruption of work, Crisis and Legal Management with Legal Acumen, Media and Promotion Management which included handling negative and positive news management, Documentation and Communication Management with Government in dynamic 24*7 emergency services.

Deputy General Manager

• May 2012 - Nov 2014

• Leading a team of over 45 members including 7 Sales Manager of Distribution Sales, Corporate/Institutional Sales, Retail Sales, Handset Sales, Direct Distribution Sales & Customer Care Head with handling more then 1000 workforce. • Handling GSM & CDMA Business for Chhattisgarh Central for Prepaid & Postpaid; managing annual revenue of 216 crores. • Handling Retail business worth Rs, 50 crores annually via 20 Reliance Stores, 15 Mini Reliance Stores and 10/25 Outbound Franchisees(DSA/DSE’s). • Serving as a Cost Center and Revenue Center Head keeping intact the revenue leadership • Developing counter mechanism in response to competitor’s activities; monitoring crisis control through inherent PR & risk management abilities • Meeting Govt. Officials & Corporate Sector for exploring generating new business opportunities & better relationship opening permanent avenues for referral marketing • Coordinating with Circle Head & Circle Vertical Heads for stream-wise goal setting execution and control • Overseeing critical aspects of CSD & customer care keeping the customer delight as the foremost • Administering churn control over all i.e, customers & manpower; planning growth path for the subordinates Highlights: • Recognized as Best Cluster of the Country by achieving No. 1 Cluster Position in the Month of July 2012 among 117 Clusters across India • Significantly offered revenue leadership of Chhattisgarh Central in Revenue in MPCG Telecom Circle • Enhanced revenue growth by 20% from Jan 2013 to April 2013 • Achieved highest: o Acquisition month on month in Corporate Sales in MPCG & against the competition o Data business growth in the competitive market dynamics • Drove team management in methodological way that manpower churn was less than 2%

State Head-Chhattisgarh

• Mar 2010 - May 2012

As Zonal Business Head (ZBH) Chhattisgarh • Successfully launched the brand AIRCEL in CG along with 10 Aircel Stores in CG across al towns. • Achieved highest: o TOMA for continuously 3 months from the launch o Non VAS ARPU in MPCG • Offered significant experience in making cluster rated best in terms of Distribution Hygiene in MPCG • Became APP—Aircel Preferred Partner—Chhattisgarh which had continuously achieved no. 1 ranking w.r.t. APP- 1 , APP-2 Contest & APP-3 Contest. • Adjudged: o Best Zone in Pocket Internet Contest in MPCG in the month of Aug’10 o Top 6 TSM from CG out of Top 10 (in which Top 4 were from CG) & Top 2 ZSM were from CG. o Out of Top 20 DBR-12 were from CG.

State Head(DGM)

• Nov 2009 - Mar 2010

• Played a key role in establishing Videocon Chhattisgarh along with it’s MCN set up • Adeptly worked on the initial setting up of BTS planning across Chhattisgarh, Offices, Distribution Infra, Distributors selection & short listing • Played a key role in establishing Videocon Chhattisgarh along with it’s MCN set up • Adeptly worked on the initial setting up of BTS planning across Chhattisgarh, Offices, Distribution Infra, Distributors selection & short listing

Distribution Head Cum Retail Head(DGM)-Chhattisgarh

• Nov 2002 - Nov 2009

Regional Sales Manager-Chhattisgarh

• Nov 1997 - Nov 2002

Launch of Telecom Services in Bhopal and Followed by in the state of Chhattisgarh (ertswhile Madhya Pradesh). Initially with Postpaid Sevices and Followed by prepaid services under SMART Brand Launch of Telecom Services in Bhopal and Followed by in the state of Chhattisgarh (ertswhile Madhya Pradesh). Initially with Postpaid Sevices and Followed by prepaid services under SMART Brand

City Incharge-Kota(Rajasthan)

• Jul 1997 - Nov 1997

Headed the Launch of Paging services in the City of Kota Rajasthan with both Alpha Numeric and Numeric Pagers Headed the Launch of Paging services in the City of Kota Rajasthan with both Alpha Numeric and Numeric Pagers

Graduate Engg. Trainee

• Jul 1995 - Dec 1995

Graduate Engineering Trainee Graduate Engineering Trainee