Director/Engineer, Software & Infrastructure

• Nov 2018 - Present

• Improved client’s customer experience by adding Spanish localization to the entire platform. • Decreased company risk by building automated process to anonymize PHI once in Athenahealth EHR. • Product demand increased after building new clinic dashboard with enhanced UI and visual workflows. • Won sales contracts over competitors by constantly enhancing the product such as designing and building a scan QR code enhancement to start the patient in-office assessment on tablet devices. • Created additional revenue stream for the company by designing and building a telemedicine platform. • Increased sales during COVID pandemic and assisted in client’s patients health and safety by designing and building a social distance secure messaging system to control exposure risk for in-office patients. • Decreased operational costs by designing and building a serverless short URL generator service which creates links used in text messages to our customer’s patients. • Improved development by switching to Jira/Confluence and training team on usage and best practices. • Scaled employee and client device onboarding by integrating Mosyle and JumpCloud MDM platforms. • Increased customer satisfaction and retention by integrating Help Scout customer support platform. • Prevented thousands of daily online attacks by integrating Sqreen RASP security platform. • Improved security posture by adding external pen testing with 3rd-party vendor, completing HITRUST self-assessment questionnaire for HIPAA compliance and completing SAQ/AOC for PCI DSS compliance. Show less

Senior Web / DevOps Engineer

• Jan 2011 - Apr 2018

• Managed, enhanced, and secured a multi-million dollar annual revenue e-commerce web application and video-heavy corporate web site running on a well-architected and high-availability AWS infrastructure. • Improved development life cycle by designing and building a web-based code deployment system to push git repository branches/tags to various environments and allow rollbacks on failures. • Increased e-commerce transactions and annual revenue growth year-over-year by decreasing page load times and improving latency by using multi-AZ caching clusters and CDN distributions. • Introduced and maintained PCI DSS compliance, managed remediation of third-party automated quarterly vulnerability scan results and presented findings to company stakeholders. • Improved code management and increased dev team productivity by setting up and managing a private git repository server along with introducing a branch management and code release strategy (Gitflow). • Improved enterprise sales by leading and managing the CRM/accounting system migration from Netsuite to Salesforce and assisting with Salesforce administration. • Increased customer engagement and online web sales by integrating Salesforce Marketing Cloud into the company’s email marketing campaign workflow. Show less

Co-Founder / Web Development Consultant

• Sep 2001 - Apr 2013

Red Giant / redgiant.com (2007 - 2011): ⬝ Sole developer for website redesign which included building HTML/CSS layouts, infrastructure migration to new hosting platform and creating custom CMS in PHP/MySQL to work alongside the e-commerce platform. Turner Duckworth / turnerduckworth.com (2003 - 2013): ⬝ Improved web content management and online portfolio for a design agency by integrating WordPress and adding new UI features and enhancements in Flash. ⬝ Developed a Flash interactive website for McKenzie River’s Sparks Energy drink. Optio Interactive / optiointeractive.com (2006 - 2013): ⬝ Provided front-end HTML/CSS/JavaScript/Flash and back-end PHP/MySQL for MacGregor Golf website. ⬝ Produced and developed Flash UI and interactive product demos for the Sling Media website. DHAP Digital / dhapdigital.com (2008, 2010 - 2011): ⬝ Executed HTML/CSS/JavaScript features and enhancements for the websites of Toyota Scion and Summitas. Evolution Bureau / evb.com (2005 - 2007): ⬝ Technical architect and lead programmer for Ms. Dewey / Microsoft Windows Live Viral Project which involved creating a high-availability web service in ASP.NET, data storage in SQL Server and CDN for video streaming. ⬝ Provided front-end development for LeapFrog Fly Fusion Pentop Computer website, LeapFrog website and Adidas KG3 website. Deanne Delbridge / deannedelbridge.com (2006 - 2008): ⬝ Partnered with an award-winning advertising and creative consultant to develop Flash interactive websites for more than 15 professional photographers. Active Ingredients / activeingredients.com (2004 - 2007): ⬝ Provided HTML/CSS/Javascript services for over 20 client websites for a web design and development company. Show less

Web Developer

• Jan 2000 - Sep 2001

⬝ Architected and developed content management and user registration systems in PHP/MySQL and ASP.NET/SQL Server for various clients such has homebuilders, law firms and a local toy company. ⬝ Architected and developed content management and user registration systems in PHP/MySQL and ASP.NET/SQL Server for various clients such has homebuilders, law firms and a local toy company.

Web Developer (Summer Contractor)

• Jun 1999 - Jul 1999

Systems Administrator (Part-time)

• Aug 1998 - May 1999

Software Tester (Summer Internship)

• Jun 1997 - Jul 1997

Assistant Computer Technician (Summer Internship)

• Jun 1995 - Jul 1995