Bijo Mathew

Rooms Division/Front Office Manager at Plaza Inn Doha
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA

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5.0

/5.0
/ Based on 2 ratings
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Saidani Raed

Bijo is an exceptional professional who consistently exceeded expectations in his role. He is a dedicated individual who always demonstrated a commitment to achieving the highest standards of excellence in his work. His leadership skills are outstanding, and he has an excellent ability to motivate and guide his team towards achieving their goals. Bijo's exceptional customer service skills were evident throughout his time working with me. He has a natural ability to connect with people and make them feel valued. He consistently went above and beyond to ensure that our guests had a memorable experience, and his efforts were recognized through glowing feedback from customers. One of Bijo's most impressive qualities is his ability to make decisions during challenging situations. He always maintained a calm and composed demeanor, even under pressure. His problem-solving skills are exceptional, and he always came up with effective solutions that ensured the smooth running of operations. Overall, I cannot speak highly enough of Bijo's work ethic, professionalism, and commitment to excellence. He would be an asset to any team, and I would recommend him without hesitation to any potential employer looking for a talented and dedicated individual to join their organization.

Ali Hussein Ali

I was honored to be working along with Bijo, he has the skills for lead big team and guide them to achieve the goal together also he has analyses skills

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Credentials

  • Building Rapport with Customers
    LinkedIn
    May, 2023
    - Nov, 2024
  • Business Development Foundations
    LinkedIn
    May, 2023
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    May, 2023
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    May, 2023
    - Nov, 2024
  • Customer Service: Problem-Solving and Troubleshooting
    LinkedIn
    May, 2023
    - Nov, 2024
  • Leading a Customer Service Team
    LinkedIn
    May, 2023
    - Nov, 2024
  • Sheryl Sandberg and Adam Grant on Option B: Building Resilience
    LinkedIn
    May, 2023
    - Nov, 2024
  • Zendesk Customer Service Professional Certificate
    Zendesk
    May, 2023
    - Nov, 2024
  • Qatar Host Training for Essential Service Providers
    Qatar Tourism
    Sep, 2022
    - Nov, 2024
  • Qatar Host Training for Experience Makers
    Qatar Tourism
    Sep, 2022
    - Nov, 2024
  • Qatar Host Training for Sellers and Promoters
    Qatar Tourism
    Sep, 2022
    - Nov, 2024
  • Qatar Specialist Programme
    Qatar Tourism
    Aug, 2022
    - Nov, 2024

Experience

    • Qatar
    • Hospitality
    • 1 - 100 Employee
    • Rooms Division/Front Office Manager
      • Jan 2022 - Present

  • C & S PMC Inc Management Group
    • Albany, New York Metropolitan Area
    • Business Development Manager
      • Dec 2020 - Nov 2021

    • Thailand
    • Hospitality
    • 700 & Above Employee
    • Acting Front Office Manager-Tivoli Hotels and Oaks Apartments
      • Sep 2019 - Nov 2020

    • Assistant Front Office Manager-Tivoli Hotels and Oaks Apartments
      • Aug 2018 - Oct 2019

    • Singapore
    • Hospitality
    • 700 & Above Employee
    • Hotel Duty Manager
      • Apr 2016 - Aug 2018

    • India
    • Hospitality
    • 700 & Above Employee
    • Front Desk Manager/Hotel Duty Manager
      • Aug 2013 - Oct 2014

    • Front Desk Team Leader
      • Jul 2012 - Jul 2013

    • Front Desk Agent
      • Jul 2011 - Jul 2012

    • Saudi Arabia
    • Hospitality
    • 1 - 100 Employee
    • Front Office Agent
      • Jul 2010 - Jun 2011

Education

  • The Oxford College of Management, No.32, 19th Main Road, 17th B Cross, Sector-4, HSR Layout, Bangalore -560 102
    Bachelor's degree, Hospitality Administration/Management
    2007 - 2011

Community

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