Financial Aid Advisor

• Oct 2022 - Present

Financial Aid Advisor

• Apr 2022 - Oct 2022

Processing Aid, Seeing eligibility based off Fafsa, Communicating with students via phone or email, Previous loan history check, Answer/screen incoming calls, Keeping up with daily emails, Meeting deadlines on time or prior to date, Maintaining calendar and reminders, Providing student assistance with fafsa application, Providing customer service, Keeping organized, Google docs driven, Training/Educating co-workers, Being a team player

Financial Aid Assistant

• Jul 2020 - Apr 2022

Front Desk Representative

• Apr 2018 - Jul 2020

answering phone calls, scheduling appointments, follow up with appointments, assist admissions with leads, scanning & copying documents, editing documents, checking voicemails, accepting mail packages, sending mail out, proctoring during tests, giving exams, accepting payments, ordering supplies, keep inventory update, replenish supplies, emailing for communication, manage student files, explain steps and procedures, add new leads into system, train new employees, admissions information regarding programs

Guest Services Coordinator, Esthetician

• Sep 2015 - Apr 2018

answering phone calls, scheduling appointments, confirming appointments, register new clients into system, maintain schedule book, maintain floor requirements, replenishing inventory supplies, multi-line phone use, help training new employees, performing facials, microdermabrasion, waxing, peels, assisting clients with needs, up-selling products and services answering phone calls, scheduling appointments, confirming appointments, register new clients into system, maintain schedule book, maintain floor requirements, replenishing inventory supplies, multi-line phone use, help training new employees, performing facials, microdermabrasion, waxing, peels, assisting clients with needs, up-selling products and services

Receptionist

• Oct 2012 - Oct 2014

answering phone calls, accepting payments, training new employees, inventory count, performing opening/closing duties, up-selling by offering other services, handling employee tips, checking voicemails on a daily, running bank errands answering phone calls, accepting payments, training new employees, inventory count, performing opening/closing duties, up-selling by offering other services, handling employee tips, checking voicemails on a daily, running bank errands