Bianka Heumakers-Hoffmann
Talent Acquisition Business Partner at Mollie- Claim this Profile
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English Native or bilingual proficiency
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Polish Limited working proficiency
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French Limited working proficiency
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Dutch Professional working proficiency
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German Native or bilingual proficiency
Topline Score
Bio
Credentials
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The Neuroscience of Emotional Intelligence and Self-Awareness
LinkedInJan, 2023- Sep, 2024 -
Change Management Foundations
LinkedInJul, 2022- Sep, 2024 -
Coaching Skills for Leaders and Managers
LinkedInJul, 2022- Sep, 2024 -
Human Resources: Using Metrics to Drive HR Strategy
LinkedInJul, 2022- Sep, 2024 -
Interviewing a Job Candidate for Recruiters
LinkedInJul, 2022- Sep, 2024 -
Leadership Foundations
LinkedInJul, 2022- Sep, 2024 -
Talent Management
LinkedInJun, 2022- Sep, 2024 -
Talent Sourcing
LinkedInJun, 2022- Sep, 2024
Experience
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Mollie
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Netherlands
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Financial Services
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700 & Above Employee
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Talent Acquisition Business Partner
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Aug 2022 - Present
Mollie is Europe’s most loved Financial Payment Services Provider. Recruitment for all our operating countries. • Managing the full recruitment cycle/ A-Z • Stakeholder management up to Director's level • Conduct screenings, phone interviews, and face-to-face interviews • Proactively sourcing candidates using different channels and methods • Managing different recruitment projects and events (e.g. hiring process improvement, working on projects like external market sharing, referral program etc.) • Experience with several different HRIS (HiBob, BambooHR) and ATS systems (Lever, Ashby) Show less
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Technical Recruiter
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Aug 2021 - Jul 2022
Recruitment for the Trips department within Booking.com. 🙌🏼🚗🚕✈️🛤🗽 The team delivers travellers the most seamless booking experience and best value on everything they need for their trip. From a customer perspective, it means providing a connected multi-product offering from accommodation to flights to cars but also personal options. Trips consists out of the following units: • Trips Foundations 🚗 • Attractions 🎡 • Flights 🛫 • Insurances 📁 • Rides 🚕 Focusing on Software Engineering recruitment. Especially on hiring mobile (iOS & Android), Front End and Full Stack craft. So contact me if you want to find out more or if you're interested in one of our roles :) Have look on our career website: https://careers.booking.com/ Show less
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Just Eat Takeaway.com
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Netherlands
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Software Development
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700 & Above Employee
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Senior Corporate Recruiter
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Jul 2020 - Aug 2021
Recruitment for our Business Intelligence & Performance Marketing departments within Just Eat Takeaway.com
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Corporate Recruiter
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Oct 2019 - Jul 2020
• Recruitment for various positions within our Tech-related Business Intelligence & Performance Marketing departments including Business- and Data Analysts, Data Engineers, Data Warehouse Engineers, Tableau Application Engineers, Product & Web Analysts, SEO & SEA Specialists, Display- and Affiliate Marketing roles• Managing the full recruitment cycle/ A-Z• Stakeholder management on Director's level• Conduct screenings, phone interviews, and face to face interviews• Proactively sourcing candidates using different (offline and online) channels and methods • Managing different recruitment projects and events (e.g. hiring process improvement, created the international employee referral policy, conducting applications days, organization of meet-ups, created the Takeaway.com recruitment strategy plan for all departments)• Experience with several different HRIS (Workday, Homerun) and ATS systems (Phenom)• Employer branding - Spread the Takeaway.com message by attending networking events etc. Show less
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Recruiter - Operations/ Commerce
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Sep 2018 - Sep 2019
• Managing the full recruitment cycle/ end-to-end for the following countries: Germany, Israel, Belgium, Netherlands, Bulgaria, Romania, Poland• Recruitment for various positions within the Customer Services, Human Resources, Scoober, Partner Services, Key Accounts & Chains and Sales departments in all our operating offices in EMEA• High volume recruitment • Conduct screenings, phone interviews, and face to face interviews• Proactively sourcing candidates using different (offline and online) channels and methods (executive searches)• Liaising with hiring managers about recruitment processes and profiles• Managing different recruitment projects and events (e.g. hiring process improvement, international employee referral policy, applications days)• Experience with several different HRIS (Workday) and ATS systems• Employer branding - Spread the Takeaway.com message by attending networking events etc. Show less
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Recruitment Coordinator - Operations
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Mar 2018 - Aug 2018
• Pro-actively source talent using a variety of techniques• Work closely with the international recruitment team to improve upon existing programs • Manage the pipeline of candidates from application to offer• Prescreen candidates via the phone• Be responsible for operational interview planning and overall candidate experience• Be knowledgeable about our business and why people should work with Takeaway.com• Spread the Takeaway.com message through attending networking events, e-meetups etc. Show less
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BESTSELLER
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1 - 100 Employee
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Help Center Coordinator
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Mar 2017 - Feb 2018
• Responsible for the complete FAQ/ Help Center of the online shop• Maintenance of the Help Center and data system for 10 different languages• Worked on problems of moderate scope where analysis of situations or data is required• Provided Help Center support and resolve problems to the end user’s satisfaction• Remodeling of the whole FAQ page and implementing Google Analytics• Restructured the Help Center to make it easier for users to find solutions• Cross-functional work for collecting data from other teams and departments• Documented internal procedures Show less
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Customer Support DACH
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Jul 2016 - Feb 2017
• Answered all kinds of inquiries from the customers, via chat, phone and email • Worked with the team to ensure customer happiness across all our brands • Juggled 7 different information systems to find answers for our customers • Engaged with our brands and external partners, and representing the customer service team in a serious, professional and welcoming way
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Antal International
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Recruitment Consultant
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Dec 2015 - Jun 2016
• Recruitment of international executive personnel in the Benelux region • Executive searches • Research of new (potential) candidates on international level • Acquisition/presentation of candidate portfolio to (potential) clients • Organizing and supporting recruitment processes for candidates • Interviewing candidates and evaluating their profiles • Training, coaching the candidates • Maintaining various administration • Recruitment of international executive personnel in the Benelux region • Executive searches • Research of new (potential) candidates on international level • Acquisition/presentation of candidate portfolio to (potential) clients • Organizing and supporting recruitment processes for candidates • Interviewing candidates and evaluating their profiles • Training, coaching the candidates • Maintaining various administration
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Sabbatical Break
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Professional Training and Coaching
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1 - 100 Employee
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On Leave
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Sep 2015 - Nov 2015
Moving back from the US to the Netherlands. Moving back from the US to the Netherlands.
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Goethe-Institut New York
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United States
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Non-profit Organizations
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1 - 100 Employee
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Ludlow 38 - Gallery Assistant
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May 2015 - Aug 2015
• Curator assistance • Preparation of exhibitions, summer events • (Digital) marketing of events, exhibitions and openings, press releases • Curator assistance • Preparation of exhibitions, summer events • (Digital) marketing of events, exhibitions and openings, press releases
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Checkstone Survey Technologies GmbH
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Germany
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Market Research
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1 - 100 Employee
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Recruitment & Test Coordinator - DACH
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Oct 2013 - Apr 2015
• Recruitment of new mystery shopping testers within the DACH region • Candidate management (telephone interviews, training & coaching of testers, monitoring tests) • Project management for BP/ Hornbach / Rewe / Tchibo • Strategy development (cost reduction, cross functional work to improve processes and services) • Recruitment of new mystery shopping testers within the DACH region • Candidate management (telephone interviews, training & coaching of testers, monitoring tests) • Project management for BP/ Hornbach / Rewe / Tchibo • Strategy development (cost reduction, cross functional work to improve processes and services)
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Education
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2016 - 2019
Amsterdam School of International Business
Bachelor of Business Administration - BBA, International Business and Management -
2010 - 2015
Leipzig University
Bachelor's degree, Art History, Minor Communication management/ Public Relations -
2012 - 2013
University of Vienna
Art History, Criticism and Conservation -
2001 - 2010
Friedrich-Dessauer Gymnasium
Gymansium, GCE A-levels, Art, French, Astrophysics, History
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