Realtor

• Oct 2023 - Present

Assistant Organizer

• May 2023 - Present

Realtor

• Feb 2023 - Oct 2023

Design Manager

• Jan 2022 - Nov 2022

• Lead interior design process for customers from beginning to end of projects• Managed projects cross-functionally between the construction, sales, and development teams as well as external vendors to keep buildings on track and to ensure design finishes were correctly selected and installed• Created new digital processes to maximize efficiencies and to keep customers at the forefront, making their experience top-notch and unforgettable• Successfully executed client home inspections on four multi-million dollar buildings by managing customer complaints, having tough conversations with our construction team, and rolling up my sleeves to get things done on schedule• Trained, mentored, and onboarded several employees while meeting team KPIs Show less

Sales Assistant

• Mar 2019 - Jan 2022

Giving Sales Consultant

• Jan 2018 - Mar 2019

• Consistently converted qualified Vanco prospects to clients by responding to and developing MQLs and incoming calls while managing a pipeline. • Confidently presented products over the phone and with Zoom meetings to close deals. • Updated Hubspot CRM daily to log activities and create proposals while collaborating with colleagues and superiors on innovative approaches to selling. • Regularly met call and email metrics, averaging 40 calls a day and 1-2 hours of phone talk time. • Consistently converted qualified Vanco prospects to clients by responding to and developing MQLs and incoming calls while managing a pipeline. • Confidently presented products over the phone and with Zoom meetings to close deals. • Updated Hubspot CRM daily to log activities and create proposals while collaborating with colleagues and superiors on innovative approaches to selling. • Regularly met call and email metrics, averaging 40 calls a day and 1-2 hours of phone talk time.

Home Department Manager

• Aug 2017 - Jan 2018

• Worked with customers, merchandised displays, and managed a team of 30 part-time employees• Approved timecards, mentored managers, and reviewed financial goals to meet and exceed store and district KPIs • Ran various monthly events to create a unique relationship with our customer base and develop a strong team• Aided in team development and engagement by mentoring associates, which facilitated three mentee promotions• Consistently led my team in a kind, positive manner while still being able to have tough conversations when needed Show less

Home Department Supervisor

• Aug 2016 - Aug 2017

• Managed the grey daily with client requests, associate development, and difficult situations.• Developed sales associates by holding them accountable and giving constructive, kind, and effective feedback.• Proactively and efficiently managed multiple competing priorities to complete tasks while still giving customers an unimagined experience.

Senior Stylist

• Nov 2015 - Nov 2017

• Styled customers via a proprietary styling platform, keeping the customer experience at the forefront • Created genuine relationships with customers that helped them to gain confidence and find their true style • Assisted direct managers with team social events, mentored stylists who were on performance plans, and regularly brought ideas to my lead to help the team meet our KPIs • Consistently met personal KPIs and managed ~100 clients per week, half of whom were long-term customers • Graciously took feedback as well as sought out additional learning opportunities to focus on my personal development Show less

Sales Associate

• Sep 2012 - Aug 2016

• Constant rapport with customers to ensure favorable experience.• Increased responsibility after building relationships with colleagues and supervisors.• Rewarded and complimented by supervisors daily for dedication to the brand, customer, and team goals.• Ability to juggle multiple tasks during each shift - assisting customers, preparing online orders, and completing tasks with a positive attitude.

Acting Lead

• Oct 2015 - Feb 2016

• Responsible for assisting full-time management with daily duties and business decisions, including implementing sales techniques to continually improve new Gap card enrollment numbers while coaching less-tenured sales associates. • Demonstrated leadership skills by taking initiative to plan and execute tasks for self and for sales associates; partnered with upper-level management for larger issues not authorized to handle. • Accountable for Customer Experience scores and took the initiative to encourage and motivate other team members to also hold themselves accountable for the team as a whole. Show less

Sales Associate

• Sep 2012 - Apr 2015

• Constant rapport with customers to ensure favorable experience.• Increased responsibility after building relationships with colleagues and supervisors.• Rewarded and complimented by supervisors daily for dedication to the brand, customer, and team goals.• Ability to juggle multiple tasks during each shift - assisting customers, preparing online orders, and completing tasks with a positive attitude.

Collections Intern

• May 2015 - Aug 2015

• Supported full-time staff with exhibit installation and deinstallation of National Folk Art Exhibition, including writing exhibit labels, helping with object photography and editing, as well as creating and maintaining artist database. • Researched, designed, and installed temporary display of Flora and Fauna in Norwegian Folk Art. • Took digital photographs of textile collection and updated object data on PastPerfect database. • Supported full-time staff with exhibit installation and deinstallation of National Folk Art Exhibition, including writing exhibit labels, helping with object photography and editing, as well as creating and maintaining artist database. • Researched, designed, and installed temporary display of Flora and Fauna in Norwegian Folk Art. • Took digital photographs of textile collection and updated object data on PastPerfect database.

Collections Intern

• Jan 2015 - May 2015

• Processed incoming artifacts for accession to the collection in PastPerfect. • Reconciled discrepancies of object locations on the computer database while adding photographs and descriptions. • Assisted in exhibit deinstallation, including completing condition reports and packing objects into crates. • Practiced conservation management by cleaning artifacts in the historic Pettigrew Home and Museum. • Processed incoming artifacts for accession to the collection in PastPerfect. • Reconciled discrepancies of object locations on the computer database while adding photographs and descriptions. • Assisted in exhibit deinstallation, including completing condition reports and packing objects into crates. • Practiced conservation management by cleaning artifacts in the historic Pettigrew Home and Museum.

Sales Associate

• Sep 2012 - Dec 2014

• Answered customer inquiries about Scandinavian traditions and culture. • Consistent positive feedback from supervisor for efficiency and exemplary work ethic. • Opened and closed the store after demonstrating capabilities and trust. • Answered customer inquiries about Scandinavian traditions and culture. • Consistent positive feedback from supervisor for efficiency and exemplary work ethic. • Opened and closed the store after demonstrating capabilities and trust.