Bianca Vesterskov Clausen
International salgskoordinator at Dellner Hydratech- Claim this Profile
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Bio
Rikke Mølgaard
I got to know Bianca after eBay's aquisition of Den Blå Avis. Bianca worked as Call Center Manager and I was Office Manager. Often our ways would cross, when common issues needed to get solved. I know Bianca as a very determined and resultoriented manager, who has her focus on achieving the best possible results and creating inspirational settings for her employees making them able to perform their very best. Bianca communicates in an honest and clear manner, which eliminates any possibility of misunderstandings. Her integrity is unquestionable, and you can always rely on her honest opinion and input. She is very forthcoming, empathic and has a great sense of humor, and time never stands still in her company. Bianca is a great asset to any company, who is on the look out for an excellent manager and sales professtional, who is able to convert targets into action. I give Bianca my very best recommendation.
Rikke Mølgaard
I got to know Bianca after eBay's aquisition of Den Blå Avis. Bianca worked as Call Center Manager and I was Office Manager. Often our ways would cross, when common issues needed to get solved. I know Bianca as a very determined and resultoriented manager, who has her focus on achieving the best possible results and creating inspirational settings for her employees making them able to perform their very best. Bianca communicates in an honest and clear manner, which eliminates any possibility of misunderstandings. Her integrity is unquestionable, and you can always rely on her honest opinion and input. She is very forthcoming, empathic and has a great sense of humor, and time never stands still in her company. Bianca is a great asset to any company, who is on the look out for an excellent manager and sales professtional, who is able to convert targets into action. I give Bianca my very best recommendation.
Rikke Mølgaard
I got to know Bianca after eBay's aquisition of Den Blå Avis. Bianca worked as Call Center Manager and I was Office Manager. Often our ways would cross, when common issues needed to get solved. I know Bianca as a very determined and resultoriented manager, who has her focus on achieving the best possible results and creating inspirational settings for her employees making them able to perform their very best. Bianca communicates in an honest and clear manner, which eliminates any possibility of misunderstandings. Her integrity is unquestionable, and you can always rely on her honest opinion and input. She is very forthcoming, empathic and has a great sense of humor, and time never stands still in her company. Bianca is a great asset to any company, who is on the look out for an excellent manager and sales professtional, who is able to convert targets into action. I give Bianca my very best recommendation.
Rikke Mølgaard
I got to know Bianca after eBay's aquisition of Den Blå Avis. Bianca worked as Call Center Manager and I was Office Manager. Often our ways would cross, when common issues needed to get solved. I know Bianca as a very determined and resultoriented manager, who has her focus on achieving the best possible results and creating inspirational settings for her employees making them able to perform their very best. Bianca communicates in an honest and clear manner, which eliminates any possibility of misunderstandings. Her integrity is unquestionable, and you can always rely on her honest opinion and input. She is very forthcoming, empathic and has a great sense of humor, and time never stands still in her company. Bianca is a great asset to any company, who is on the look out for an excellent manager and sales professtional, who is able to convert targets into action. I give Bianca my very best recommendation.
Experience
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Dellner Hydratech
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Denmark
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Oil and Gas
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1 - 100 Employee
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International salgskoordinator
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Sep 2022 - Present
Aftermarket, SGRE, Ørsted, DELLNER US Aftermarket, SGRE, Ørsted, DELLNER US
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Falck
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Denmark
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Hospitals and Health Care
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700 & Above Employee
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Operations planning manager
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Dec 2021 - Apr 2022
Vagtplanlægning, løn, kontrakter, HR Vagtplanlægning, løn, kontrakter, HR
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BAUHAUS Danmark A/S
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Denmark
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Retail
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700 & Above Employee
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Team Lead
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Feb 2021 - Nov 2021
Teamleder, kundeservice, eCommerce Teamleder, kundeservice, eCommerce
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Home
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Aarhus, Middle Jutland, Denmark
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Barsel
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Nov 2019 - Feb 2021
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Spa Kompagniet
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Denmark
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Consumer Goods
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1 - 100 Employee
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Administration og salg
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Nov 2018 - Nov 2019
Administration og salg Administration og salg
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Proshop a/s
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Denmark
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Computer Hardware
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100 - 200 Employee
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Teamchef for privatsalg og support, Proshop A/S
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Jan 2011 - Oct 2018
Teamchef for supporteringen og den daglige drift af 8 webshops i 6 lande med salg af produkter. (eCommerce/online handel) Alt fra systemer, mail, chat, telefonsystem, procedure, processor, kundeservice & salg, og meget mere. Ansvarlig for forbrugerklagesager på alle lande og en gruppe af stud.jur. Ansvarlig for Persondataforordningen GDPR og projektet i sin helhed som trådte i kraft maj 2018, aktivt medlem af FDIH igennem mange år. (foreningen for danske internet… Show more Teamchef for supporteringen og den daglige drift af 8 webshops i 6 lande med salg af produkter. (eCommerce/online handel) Alt fra systemer, mail, chat, telefonsystem, procedure, processor, kundeservice & salg, og meget mere. Ansvarlig for forbrugerklagesager på alle lande og en gruppe af stud.jur. Ansvarlig for Persondataforordningen GDPR og projektet i sin helhed som trådte i kraft maj 2018, aktivt medlem af FDIH igennem mange år. (foreningen for danske internet forhandlere) Ansvarlig for handelsbetingelser på alle sites og at glædende lovgivning overholdes HR ansvarlig for egne ansatte, ansættelse, kontakter, fratrædelse mv. Budgetansvarlig, KPI’er. Tværfagligt samarbejde i organisationen, ledergruppen, projekter ifa. IT-løsninger – UXP og jura. Show less Teamchef for supporteringen og den daglige drift af 8 webshops i 6 lande med salg af produkter. (eCommerce/online handel) Alt fra systemer, mail, chat, telefonsystem, procedure, processor, kundeservice & salg, og meget mere. Ansvarlig for forbrugerklagesager på alle lande og en gruppe af stud.jur. Ansvarlig for Persondataforordningen GDPR og projektet i sin helhed som trådte i kraft maj 2018, aktivt medlem af FDIH igennem mange år. (foreningen for danske internet… Show more Teamchef for supporteringen og den daglige drift af 8 webshops i 6 lande med salg af produkter. (eCommerce/online handel) Alt fra systemer, mail, chat, telefonsystem, procedure, processor, kundeservice & salg, og meget mere. Ansvarlig for forbrugerklagesager på alle lande og en gruppe af stud.jur. Ansvarlig for Persondataforordningen GDPR og projektet i sin helhed som trådte i kraft maj 2018, aktivt medlem af FDIH igennem mange år. (foreningen for danske internet forhandlere) Ansvarlig for handelsbetingelser på alle sites og at glædende lovgivning overholdes HR ansvarlig for egne ansatte, ansættelse, kontakter, fratrædelse mv. Budgetansvarlig, KPI’er. Tværfagligt samarbejde i organisationen, ledergruppen, projekter ifa. IT-løsninger – UXP og jura. Show less
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Founder & CEO
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2010 - Jan 2015
Creating these communities for Diabetics and Food Allergetics worldwide. The reason is to share knowledge and experience within the above fields among subscribers. Because I myself is wheat and gluten allertic, I decided to help others. Creating these communities for Diabetics and Food Allergetics worldwide. The reason is to share knowledge and experience within the above fields among subscribers. Because I myself is wheat and gluten allertic, I decided to help others.
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Founder & CEO
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2010 - Jan 2015
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JCI (Junior Chamber International)
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United States
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Non-profit Organizations
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700 & Above Employee
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Member JCI Marselis
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2011 - 2013
JCI Marselis er en afdeling under JCI Danmark, som er en del af en verdensomspændende organisation med 200.000 medlemmer i 110 lande. I Danmark er der 5 regioner, 60 lokale afdelinger og i alt ca. 1.000 erhvervsaktive unge medlemmer i alderen 18-40 år. Organisationen tilbyder et godt uddannelsessupplement til karrieren og giver fremtidens ledere mulighed for at udvikle de lederevner, det fællesskab og det sociale ansvar, der kræves af ledere i dag. I JCI Marselis har vi fokus på… Show more JCI Marselis er en afdeling under JCI Danmark, som er en del af en verdensomspændende organisation med 200.000 medlemmer i 110 lande. I Danmark er der 5 regioner, 60 lokale afdelinger og i alt ca. 1.000 erhvervsaktive unge medlemmer i alderen 18-40 år. Organisationen tilbyder et godt uddannelsessupplement til karrieren og giver fremtidens ledere mulighed for at udvikle de lederevner, det fællesskab og det sociale ansvar, der kræves af ledere i dag. I JCI Marselis har vi fokus på netværk og business og tæller ca. 40 aktive medlemmer. Show less JCI Marselis er en afdeling under JCI Danmark, som er en del af en verdensomspændende organisation med 200.000 medlemmer i 110 lande. I Danmark er der 5 regioner, 60 lokale afdelinger og i alt ca. 1.000 erhvervsaktive unge medlemmer i alderen 18-40 år. Organisationen tilbyder et godt uddannelsessupplement til karrieren og giver fremtidens ledere mulighed for at udvikle de lederevner, det fællesskab og det sociale ansvar, der kræves af ledere i dag. I JCI Marselis har vi fokus på… Show more JCI Marselis er en afdeling under JCI Danmark, som er en del af en verdensomspændende organisation med 200.000 medlemmer i 110 lande. I Danmark er der 5 regioner, 60 lokale afdelinger og i alt ca. 1.000 erhvervsaktive unge medlemmer i alderen 18-40 år. Organisationen tilbyder et godt uddannelsessupplement til karrieren og giver fremtidens ledere mulighed for at udvikle de lederevner, det fællesskab og det sociale ansvar, der kræves af ledere i dag. I JCI Marselis har vi fokus på netværk og business og tæller ca. 40 aktive medlemmer. Show less
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DBA - Den Blå Avis
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Denmark
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Technology, Information and Internet
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1 - 100 Employee
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Manager, Callcenter, Print
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Jan 2009 - Aug 2010
Leder for 50 deltidssælgere (studerende 18-30 år), 3 fuldtidssælgere, 1 supervisor Budgetansvarlig BTB & BTC Aktiv del af salgsledelsen Fastsættelse/implementering af afdelingens visioner, strategier og mål Ansvarlig for rekruttering, ansættelser og afskedigelser Resultater 2006 -2010 Projekt konvertering fra serviceafdeling til salgsafdeling, BTC-kunder. Øget omsætning Implementering af DISC profilanalyse som salgsværktøj Etablerede et kundeomsorgsprojekt, en… Show more Leder for 50 deltidssælgere (studerende 18-30 år), 3 fuldtidssælgere, 1 supervisor Budgetansvarlig BTB & BTC Aktiv del af salgsledelsen Fastsættelse/implementering af afdelingens visioner, strategier og mål Ansvarlig for rekruttering, ansættelser og afskedigelser Resultater 2006 -2010 Projekt konvertering fra serviceafdeling til salgsafdeling, BTC-kunder. Øget omsætning Implementering af DISC profilanalyse som salgsværktøj Etablerede et kundeomsorgsprojekt, en kundeomsorgsreligion som et coachingværktøj til at give god kundeservice og øget salg
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VP Personaleforeningen
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2007 - 2010
Jointly responsible for budget and 300 employees at DKK 500,000 annually. Results: Build and implemented a structure for the staff association so all employees got there needs met. Staff and funds were divided into segments and was given a budget based on segments of the various activitys and segments. Implemented 3 branches of activity types: traditions, planned activities as well: impulsive activities. In this way we could submit a calender for a year, with good… Show more Jointly responsible for budget and 300 employees at DKK 500,000 annually. Results: Build and implemented a structure for the staff association so all employees got there needs met. Staff and funds were divided into segments and was given a budget based on segments of the various activitys and segments. Implemented 3 branches of activity types: traditions, planned activities as well: impulsive activities. In this way we could submit a calender for a year, with good arrangements for staff and also make sure that everyone in the organization participated and got benefited the common resources. The little impulsive pool was used to immpulsive ideas. Build a intranet site to the Staff Associantion.
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Supervisor, Callcenter, Print
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Apr 2006 - Dec 2009
Supervisor for 80 deltidssælgere KPI Daglig ledelse Vagplanlægning Motivation, coaching, konkurrencer Bygget en kundeomsorgsreligion
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Bone's Restaurants
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Denmark
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Restaurants
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100 - 200 Employee
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Restaurantchef
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2002 - 2004
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Q-Transportmateriel A/S . Q-System
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Denmark
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Account manager
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May 2001 - Apr 2002
Projects New Bizz, BTB market Projects New Bizz, BTB market
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Account manager
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2000 - 2001
BTB and BTC market New Bizz BTB and BTC market New Bizz
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Education
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Erhvervsakademi Aarhus | Business Academy Aarhus
Merkonom fag, Erhvervsjura 2 -
Erhvervsakademi Aarhus | Business Academy Aarhus
HR, jura, overenskomster -
Erhvervsakademi Aarhus | Business Academy Aarhus
Merkonom fag, Erhvervsjura 1 -
Erhvervsakademi Aarhus | Business Academy Aarhus
Merkonom fag, Ledelse og samarbejde -
Erhvervsakademi Aarhus | Business Academy Aarhus
Merkonom fag, Organisation og ledelse -
Aarhus Business College
HG2, Forretning, administration, salg -
Erhvervsakademi Aarhus | Business Academy Aarhus
Projektledelse med Prince 2, Diplom i ledelse