Experience

Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.

• United States
• Legal Services
• 100 - 200 Employee

• Litigation Practice Assistant

  • Oct 2019 - Present

  • Form/template documents (authorizations, subpoenas, notices for hearings and depositions, routine orders, etc.); • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings • Form Standard Motions; • Coordinating services with Third-party Vendors • Preparing exhibits for motions and depositions, and Trial • Proceeding Preparation (Trial, Mediation, Hearings, etc.) • Preparing demonstrative exhibits • Investigating, reporting and resolving potential conflicts • Invoice management • Preparation of case budgets • Manage Attorney Calendars and Case Deadlines • File organization, inventory and maintenance • Bates-stamping, indexing, and logging documents • Distribution of Settlement funds • File electronic or hardcopy documents with corresponding agencies and jurisdictions • Prepared and coordinated Discovery • Conferred with clients and other involved parties to gather and track case information Filing Experience Agencies • Maryland State Courts • Maryland Federal Courts • District of Columbia State Courts • District of Columbia Federal Courts • Maryland Workers Compensation Commission • Equal Employment Opportunity Commission • Occupational Safety and Health Administration • Health Care Alternative Dispute Resolution Office • Foreign Jurisdictions to issue Foreign Subpoenas • U.S. Court of Appeals



Miles & Stockbridge P.C.

• United States
• Law Practice
• 300 - 400 Employee

• Legal Practice Assistant

  • Jul 2019 - Oct 2019

   Communicated pertinent information to clients via phone, email and mail  Investigated facts and laws to determine causes of action and to prepare cases  Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings  Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques  Conducted detailed client intakes and entered information into company database  Researched state statutes, decisions, legal articles, codes and documents  Reviewed regulations regarding procedures and requirements for class action suits  Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery material and contracts  Prepared legal briefs, motions and pleadings  Researched Commercial Contract laws and regulations and delivered analysis and assessments to Partners of firm  Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays  Assisted counsel in preparing answers, providing documentation and information for discovery request  Conferred with clients and other involved parties to gather and track case information  Identified appropriate judicial decisions relevant to cases  Supervised appointment scheduling for 4 attorneys



Rudow Law Group LLC

• Law Practice
• 1 - 100 Employee

• Litigation Paralegal

  • Feb 2019 - Jul 2019

  ● Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays ● Created interrogatory documents and requests for admissions, document productions, examinations and inspections ● Handled complex scheduling for appointments, court appearances and depositions for busy litigation firm ● Provided administrative support and research for civil litigation and civil proceedings ● Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits ● Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients ● Conferred with clients and other involved parties to gather and track case information ● Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases ● Maintained litigation docket and calendars for 1 attorneys, noting deadlines for responsive pleadings, motions and other important deadlines ● Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection ● Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal ● Drafted and filed pleadings with Federal and State court on schedule to maximize case success ● Collected and prepared pre-trial discoveries, records and evidence, including interviews of witnesses, clients and law enforcement ● Scheduled appointments, court appearances and depositions ● Prepared case summaries for mediation conferences ● Updated case file with skip trace results ● Handled electronic court filings and coordinated court activities ● Filed all court documents and legal pleadings with court clerk on behalf of attorneys ● Contacted witnesses to testify under oath at court hearings



Morgan Stanley

• United States
• Financial Services
• 700 & Above Employee

• Legal Analyst

  • Sep 2018 - Jan 2019

  • Analyze and complied with levies, garnishments, temporary restraining orders, Court Orders, and other similar forms of legal process served upon the Firm. • Analyze court documents and agreements • restrict property according to the terms of the legal process and other documentation and complying with all of its terms and conditions according to state statutes. • Request remitting checks from branch executives for payments to agencies • Respond to branch level restriction inquiries • Refer cases to outside counsel • Search internal systems to locate assets • Submit requests to liquidate asset • Respond to agencies, courts, and law firms nationally and internationally



COHEN, SNYDER, EISENBERG & KATZENBERG, P.A.

• United States
• Law Practice
• 1 - 100 Employee

• Paralegal

  • Jan 2018 - Jul 2018

  -Competed intakes with clients. -Files claims on behalf of clients to insurers -Drafted settlement checks for disbursement to clients -Drafted correspondence to providers for treatment rendered to clients -Mailed payments for case expenses -Drafted demands and mailed to insurers -Prepare exhibits for trial -File hard copies and electronic copies of received correspondences -Submit claims to Maryland Workers’ Compensation Commission -Utilized Needles software. -Competed intakes with clients. -Files claims on behalf of clients to insurers -Drafted settlement checks for disbursement to clients -Drafted correspondence to providers for treatment rendered to clients -Mailed payments for case expenses -Drafted demands and mailed to insurers -Prepare exhibits for trial -File hard copies and electronic copies of received correspondences -Submit claims to Maryland Workers’ Compensation Commission -Utilized Needles software.



John Foy & Associates

• United States
• Law Practice
• 1 - 100 Employee

• Sr. Intake Specialist

  • Jul 2015 - Aug 2017

  • Processed an average of 70 calls per day by providing existing and new clients with information regarding the firm or their case • Imported and edited case files to NEEDLES from external software • Created internal efiles for new clients • Met with new clients in-house to sign Attorney-Client Agreement • Sent electronic Attorney-Client Agreements to new clients who preferred not to meet in person • Coordinated meetings with outside investigators to meet with clients that preferred meeting outside the office. • Referred clients for in-network medical treatment facilities



Cox Enterprises

• United States
• Telecommunications
• 700 & Above Employee

• Collections Agent

  • Feb 2014 - Jul 2015

  • Collect payments on past due bills • Inform clients of overdue accounts and amount currently owed • Record new commitment to repay debt. • Updated dealership file once payment has been received • Set up repayment plans • Collect payments on past due bills • Inform clients of overdue accounts and amount currently owed • Record new commitment to repay debt. • Updated dealership file once payment has been received • Set up repayment plans



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Telesales Representative

  • Mar 2012 - Feb 2013

  • Placed 130+ outbound calls daily • Spoke with business owners about products and/or services that would fit there company’s need for electronic payments • Facilitated conference calls with Account Managers to have agreements drawn up based upon the needs of the customer’s • Speak with other Account Managers to see if any rates could be lowered for existing customers • Placed 130+ outbound calls daily • Spoke with business owners about products and/or services that would fit there company’s need for electronic payments • Facilitated conference calls with Account Managers to have agreements drawn up based upon the needs of the customer’s • Speak with other Account Managers to see if any rates could be lowered for existing customers



October 2007 July 2011 Credit Card/ Check Services Customer Service Supervisor Globalpayments Inc,

• Owings Mills

• Sr. Analyst

  • Oct 2007 - Jul 2011

  • Implemented new processes and systems for improving customer service satisfaction. • Provided customer service for an average of 90 calls per day while answering customer inquiries and solving problems. • Consistently received positive feedback from both customer's and management • Handled guest complaints, channeled negative energy from the complaints to positive and delighting them by the end of the call • Professionally processed 90+ calls per day, providing information and service to ensure customer satisfaction. • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts • I used Oracle Financials, N-I-C-E, Blue Pumpkin, Merchant Accounting System (MAS), EMS Cadres and Avaya Phone System daily.