Experience

Grinders Coffee

• Australia
• Restaurants

• Territory Manager

  • Jul 2019 - Present



VOK Beverages

• Australia
• Wine & Spirits
• 1 - 100 Employee

• Business Develpoment Manager

  • Aug 2017 - Oct 2018



Arch Rival Bar & Grill

• Venue Manager

  • Jan 2016 - 2017

  To ensure all services are opened and fully operational at scheduled times, standards are maintained throughout the service, particularly delivering exceptional levels of customer care and satisfaction, and affecting a smooth handover of shifts Ensuring operational and service checklists are completed thoroughly, with attention to detail focusing on service led issues Ensure an exceptional and consistent level of service, delivering the key performance indicators and range of quality food and beverage products in a clean and professional environment Where possible, developing an innovative and evolving approach to service, whilst focusing on attention to detail, for instance in terms of presentation of food control; portion control; speed of service; and menu compliance Effective management of all stock , Order stock as required from nominated suppliers, ensuring compliance with any stocking policies Ensure the secure and safe keeping of stock, goods and equipment, ensuring that stock is accounted for and that control procedures are complied with Record and manage stock transfer, and systems Assist with preparations and associated duties to the stock take Effective and efficient management of the staff working within the department and in doing so shall Take full responsibility for the rostering of staff, ensuring staff wage budgets and sales to labour ratios are maintained. In addition, sufficient tills are in operation, and staff serving, assisting in service where necessary Organise and deliver the induction and training of staff within the department, ensuring that staffs have the skills to undertake their work safely and accurately, whilst delivering high standards customer care and exceptional standards Ensuring staff are punctual, in correct uniform, and complying with the general guidelines outlined by the management



CAZALYS PALMERSTON CLUB INC, Palmerston Golf Club

• Australia
• Hospitality
• 1 - 100 Employee

• Marketing Manager

  • Aug 2015 - 2016



Darwin Rsl Services & Social club

• Assistant Manager

  • Mar 2012 - Jun 2015

  • Managing staff • Rosters • Delegating tasks • Processing payroll • Quality maintenance • Controlling costs • Cash handling, banking and reconciliation • Undertaking monthly stocktakes and review results • Implementing changes within the venue • Forecasting potential revenues and cost for revenues • Designing and advertising the club • Developing customer databases • Deputising for the manager in his absence on a regular occurance • Managing staff • Rosters • Delegating tasks • Processing payroll • Quality maintenance • Controlling costs • Cash handling, banking and reconciliation • Undertaking monthly stocktakes and review results • Implementing changes within the venue • Forecasting potential revenues and cost for revenues • Designing and advertising the club • Developing customer databases • Deputising for the manager in his absence on a regular occurance



Darwin Rsl Services & Social Club

• Duty Manager

  • Mar 2008 - Jul 2011

  • Opening and closing the club • Undertaking administration and reception duties • Coordinating functions • Promoting the venue • Supervising the gaming room • Taking responsibility for training new staff • Managing TAB and Keno • Banking and reconciliation • Opening and closing the club • Undertaking administration and reception duties • Coordinating functions • Promoting the venue • Supervising the gaming room • Taking responsibility for training new staff • Managing TAB and Keno • Banking and reconciliation