Bianca Machado Antunes Dias

Onboarding Project Manager at Fetchly Labs
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Contact Information
us****@****om
(386) 825-5501
Location
São José dos Campos, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • Francês Full professional proficiency
  • Espanhol Limited working proficiency

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5.0

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Natanael Antunes

Bianca é uma excelente profissional, dedicada no que faz, proativa, excelente comunicação, facilita trabalhos em time e se fosse enumerar outros predicados seriam tantos. Recomendo-a com muita sobriedade.

Chico Ramires

Uma grande alegria o momento em que uma aluna se forma e inicia nova fase da jornada. Estudante dedicada e que, tenho certeza, terá grandes chances profissionais!

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Credentials

  • Microsoft Power BI Para Business Intelligence e Data Science
    Data Science Academy
    Jun, 2023
    - Nov, 2024
  • Lean Seis Sigma Yellow Belt
    FM2S Educação e Consultoria
    May, 2023
    - Nov, 2024
  • Scrum Master Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Sep, 2022
    - Nov, 2024
  • SCRUM Fundamentals Certified
    Scrum Study MK
    Aug, 2022
    - Nov, 2024
  • Desenvolvimento Web Completo 2022
    Udemy
    May, 2022
    - Nov, 2024

Experience

  • Fetchly Labs
    • United States
    • Software Development
    • 100 - 200 Employee
    • Onboarding Project Manager
      • Mar 2022 - Present

      As an Onboarding Project Manager, I lead a team of developers in the onboarding department. My role involves creating and maintaining a productive work environment for the team and ensuring that we complete tasks in the backlog that I have created. I also act as a shield, protecting the team from external factors that could impact our productivity by asking the right questions and removing any blockers. With my skills in agile leadership, Scrum, software project management, project management, and proficiency in English, I strive to ensure that my team delivers high-quality work on time and on budget. Show less

    • Client Success Coordinator
      • Nov 2021 - Mar 2022

      As a seasoned professional in web development and customer success, I was recruited for the role of Customer Success at my current company. My primary responsibility is to ensure that clients achieve their desired results while also educating them about our internal processes through the creation of guides and materials with the help of my CS team.I also take on the role of Project Manager, where I plan, acquire and execute projects daily. To accomplish this, I start my day by conducting morning stand-up meetings with the developers of each project, where we discuss the progress made so far and plans for the day ahead. I rely on Figma as the design base for the project and later document the stories that guide developers in the PivotalTracker tool.As a testament to my language skills, I was invited to join the English Talks project within the company, where I leverage my experience as an English teacher. The project comprises weekly meetings with developers to help them improve their English skills and to answer any questions they may have. Show less

  • Yup Chat
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Experience Consultant
      • Jul 2021 - Nov 2021

      As a level 1 support, my responsibilities included attending, registering (through the CRM platform pipedrive), qualifying, prioritizing, solving, and forwarding customer and technical team demands. My focus was on quality, bringing improvements through release testing, providing training to the teams, and assisting the technical team in achieving high performance in platform development. Additionally, I assisted the LATAM Strategic Alliance team and the development team in their international meetings, as I had a high level of proficiency in the English language and international negotiations.Ainda, auxilio o time de Strategic Alliance LATAM e o time de desenvolvimento em suas reuniões internacionais, pois possuo alto domínio na lingua inglesa e em negociações internacionais. Show less

  • Global Empregos Ltda
    • Brazil
    • Staffing and Recruiting
    • 500 - 600 Employee
    • Administrative Assistant
      • Jan 2021 - Jul 2021

      In my role, I was responsible for managing and negotiating international agreements, as well as coordinating visits by foreign delegations to the National Institute for Space Research. I ensured successful visits by meticulously organizing logistics, such as meetings and site visits, and providing necessary translations. Additionally, I conducted research on various international organizations and drafted documents such as minutes and reports to support the team's work. In my role, I was responsible for managing and negotiating international agreements, as well as coordinating visits by foreign delegations to the National Institute for Space Research. I ensured successful visits by meticulously organizing logistics, such as meetings and site visits, and providing necessary translations. Additionally, I conducted research on various international organizations and drafted documents such as minutes and reports to support the team's work.

  • Instituto Nacional de Pesquisas Espaciais
    • Research Services
    • 200 - 300 Employee
    • Intern
      • Oct 2019 - Jan 2021

      I provided professional administrative support to the Chief of International Relations by offering translation services for agreements and documents, conducting thorough research on institutional collections, facilitating international visits, and effectively serving in the role of a secretary. I provided professional administrative support to the Chief of International Relations by offering translation services for agreements and documents, conducting thorough research on institutional collections, facilitating international visits, and effectively serving in the role of a secretary.

  • Wizard by Pearson
    • Brazil
    • Education Administration Programs
    • 700 & Above Employee
    • English and French teacher
      • Jan 2019 - Oct 2019

      I developed my teaching methodology by incorporating rapport and body language techniques presented in my training at the institution. Additionally, I enhanced my creativity by incorporating supplementary materials to complement my lessons. I developed my teaching methodology by incorporating rapport and body language techniques presented in my training at the institution. Additionally, I enhanced my creativity by incorporating supplementary materials to complement my lessons.

  • British and American
    • São José dos Campos e Região, Brasil
    • English Teacher
      • Aug 2018 - Dec 2018

      In addition to teaching at the school, I also worked in the pedagogical department, taking on the role of coordinator. In addition to teaching at the school, I also worked in the pedagogical department, taking on the role of coordinator.

  • Spazio Época
    • Administrative Assistant
      • Aug 2016 - Aug 2018

      I worked in the administrative field for a duration of two years, managing the digital marketing and financial operations. My tenure at the company enabled me to enhance my essential attributes such as adaptability, positivity, accountability, self-motivation, commitment, and exceptional interpersonal skills. I worked in the administrative field for a duration of two years, managing the digital marketing and financial operations. My tenure at the company enabled me to enhance my essential attributes such as adaptability, positivity, accountability, self-motivation, commitment, and exceptional interpersonal skills.

Education

  • Universidade Paulista
    Relações Internacionais
    2017 - 2020

Community

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