Experience

SKOPE

• New Zealand
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• General Manager

  • Mar 2021 - Present

  As the General Manager, I devise and execute strategic directional plans for global parts of the organisation, including digital transformation strategies to optimise growth. I also oversee day-to-day business operations, focusing on growth in the food services segment. Additional Achievements• Designed and developed a commercial framework to ensure feasibility and profit return of new and existing business within a global platform.• Successfully oversee business divisions within Australia, the United Arab Emirates, the Pacific Islands and New Zealand, devising localised strategies aligned with business priorities.• Foster a positive, high-performance workplace culture, providing clarity and support throughout the significant challenges posed by COVID-19 to deliver the one of the largest sales growth ever posted in the food services channel.• Driver of digital transformation, effectively managing investment and change through the introduction of Salesforce, JD Edward upgrades, a security plan for cyber protection and data governance and the development of an e-commerce platform.• Work closely with direct reports to ensure more impactful leadership and allow room for professional growth benefitting long-term organisational goals.• Facilitate workshops to support annual planning, setting milestones and identifying risks to enhance performance.• Successfully led remote employees to achieve business alignment through structured strategic planning. Show less

• Global Sales Manager

  • Oct 2019 - Mar 2021

  As the Global Sales Manager, I maximised sales revenue in existing markets, expanding sales into new territories, and researching trends to develop accurate sales projections and deliver triple-digit growth during the COVID-19 pandemic.Additional Achievements• Developed a business plan for customer acquisition in multiple markets to meet global sales quotas and profitability goals.• Supervised a team of sales professionals and collaborated on action plans resulting in all regions achieving set sales target in FY19/20.• Coordinated sales department operations across the globe, establishing goals and monitoring sales volumes.• Achieved continued strong performance in FY20/21, including exceeding the group sales target through the effective management of recruitment, objectives setting, coaching, and performance monitoring.• Embedded a strong focus on customer journeys and interactions with the business in the Customer Experience department. • Proactively designed events for mental health awareness week and Movember and provided external training, as well as introduced ‘walk and talk’ phone meetings for remote staff. Show less



Nisbets Australia

• Australia
• Wholesale
• 1 - 100 Employee

• Head Of Sales

  • Feb 2012 - Sep 2019

  Reporting to the Managing Director APAC, I had P&L responsibility for the entire sales channel including retail (12 physical stores), corporate, wholesale and digital channels, leading a large sales team across all locations in Australia and working closely with marketing, category and pricing to optimise results. I am particularly proud of working as part of the senior leadership team (SLT) alongside global business functions to build the Australian division and achieve significant overperformance in sales revenue growth within seven years. Additional Achievements • Highly successful digital strategy that achieved the move from phone sales to online self-serving sales and a significant increase in corporate revenue growth and total business revenue growth in 2018. • Drove succession planning, identifying talent and providing training for future leadership opportunities including National Sales Managers, Head of Pricing and Head of Retail roles. • Built teams and ensured high staff retention, providing opportunities for personal and professional development through exposure to a wide range of business areas. Show less



Bosco Storage Solutions

• Australia
• Business Consulting and Services

• National Account Manager

  • Jan 2007 - Jan 2012

  This was a newly created role that saw me assume responsibility for budget, sales, analytics and ROI reporting and maximising profits through pricing structures and processes, upselling and cross-selling strategies and solution selling methods. Notably, I established processes and an operating rhythm for the role, standardising sales methodologies through database management and account management structures; and achieving a large growth target on A-class accounts. Additional Achievements • Drove product and pricing strategies, providing in-depth competitor analysis and promotional pricing recommendations and effectively managing stakeholder relationships to build capabilities and align recommendations with customer demands. • Successfully established a targeted customer segment plan focused on education, healthcare and government industries, achieving significant overall sales revenue performance within the first 12 months. • Started-up the Australian sales portfolio database for their Boscotek division, whilst formulating a target market for the national business. Show less