Bianca Kelso

Loan Processing Officer at brokr.
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane City, Queensland, Australia, AU

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Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Loan Processing Officer
      • Jan 2023 - Present

    • Australia
    • Accounting
    • 1 - 100 Employee
    • Administration Assistant
      • Feb 2022 - Feb 2023

    • Australia
    • Beverage Manufacturing
    • 700 & Above Employee
    • Customer Experience Manager
      • Oct 2018 - Mar 2022

      Customer focused role within an established retail liquor group. • Process team payroll using Tanda rostering software. • Achieve store targets for Voice of customer, online, financial budgets, safety requirements and ID25. • Coach and develop team in safe working practises and workplace policies. • Develop and support team who require return to work plans following an injury. • Assist in HR related issues and develop Performance Management plans. • Demonstrate and encourage a positive and safe working culture within the team. • Review team members performance regularly and provide constructive feedback during formal or informal meetings. Show less

    • Australia
    • Retail
    • 700 & Above Employee
    • Retail Store Manager
      • Sep 2013 - Oct 2018

      • Maintain and present a high trade store to an exceptional standard. • Represent and conduct monthly meetings to identify ways to improve the safety standards and culture within the business. • Source and provide coaching to employees that participate in the Pathways program leading to management. • Prepare and maintain employee records relating to contracts, safety requirements and business policies. • Effective use of HR procedures including processing payroll, recruitment, performance management and termination. Show less

  • Approvit Financial Services
    • Toowoomba, Queensland, Australia
    • Administrative Assistant
      • Oct 2012 - Sep 2013

      • General office duties including answering telephones and client correspondence, maintaining client filing system, monthly newsletter production and distribution. • General office cleaning and organisation. • Ordering and replenishment of office supplies within business budgets. • Building client relationships and ensuring all enquiries are meet within the expected time frame. • General office duties including answering telephones and client correspondence, maintaining client filing system, monthly newsletter production and distribution. • General office cleaning and organisation. • Ordering and replenishment of office supplies within business budgets. • Building client relationships and ensuring all enquiries are meet within the expected time frame.

Education

  • CQUniversity
    Diploma of Business Administration, Business Administration and Management, General
    2020 -
  • TAFE Queensland
    Certificate III Accounts Administration, Accounting and Finance
    2021 -

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