Producer

• Sep 2021 - Present

Customer Experience Manager

• Mar 2019 - Jul 2021

Reader in Residence

• Nov 2018 - Nov 2018

Week long residency to establish a reading room - The Apiary - in the upstate New York Think Olio learning house. Week long residency to establish a reading room - The Apiary - in the upstate New York Think Olio learning house.

Donations Development Coordinator

• Sep 2016 - Aug 2018

I managed relationships with corporate donors, scheduled pickups across NYC, maintained communication with the online sales team and solicited donations. In recent months, as significant staff changes and restructuring occurred, I stepped up to ensure the smooth running of the department, including conducting a systematic revision of our reporting process. • Launched a newsletter to enable timely communication with donors • Established baselines and metrics to assess efficacy of scheduling and outreach • Managed Housing Works’ presence at Book Expo/Con as official charity partner Show less

Marketing Lead

• Jul 2015 - Jun 2016

I joined Acacia Learning to lead on marketing their provision of CIPD qualifications for HR professionals. I attended a trade fair, created a new brochure, liaised with a social media and SEO optimisation agency, and devised the specification for a new CRM system. I joined Acacia Learning to lead on marketing their provision of CIPD qualifications for HR professionals. I attended a trade fair, created a new brochure, liaised with a social media and SEO optimisation agency, and devised the specification for a new CRM system.

Digital assistant/project support

• Feb 2015 - Jun 2015

My role in HarperCollins’ Central Marketing team involved supporting the digital presence of two virtual festivals. I edited and uploaded content to WordPress and generated queries for social listening tools. Subsequently, as digital assistant, I corrected errors in backlist ebook titles. My role in HarperCollins’ Central Marketing team involved supporting the digital presence of two virtual festivals. I edited and uploaded content to WordPress and generated queries for social listening tools. Subsequently, as digital assistant, I corrected errors in backlist ebook titles.

Digital Associate

• Jan 2014 - Mar 2015

METIS are an interactive theatre company. Their World Factory project investigated textile manufacture between Manchester in the 19th century and contemporary China. My role was to provide expertise in digital development and advise on public communications. • Acted as guardian of the user experience in relation to the Digital Quilt website • Interrogated research aims; communicated the project as 'research in public' • Contributed to brand development; enhanced website to enable online payments • Oversight and technical advice about mail outs using Mailchimp Show less

Digital Producer and General Manager

• Apr 2012 - Sep 2014

Hoipolloi are a theatre company with a twenty year history. They were an Arts Council client until moving into television and film development. My first role with Hoipolloi concerned the project Stories from an Invisible Town, and I was subsequently promoted to manage the company, deliver two ambitious projects, and explore digital opportunities. • Planned project campaigns, especially through social media and website • Reviewed content archive; curated collections and edited for new platforms • Monitored impact of campaigns through Google analytics; reported to board • Commissioned a video seeding campaign to advertise '100 days of Hugh Hughes' • Initiated the development of a website spin-off: Hugh Hughes FM Show less

General Manager and Producer

• Jul 2008 - Jun 2012

Theatre Writing Partnership were a development agency for new theatre writing in the East Midlands before closing in June 2012. My role involved overseeing company operations, maintaining an engaging online presence and exploring digital opportunities for writers. • Produced four showcases of new work and two site-specific audio projects • Operational and financial responsibility, including working with bookkeeper • Responsibility for online presence, including social media and WordPress updates • Managed process of re-branding, including commissioning new website • Contributed to development of digital training and commissioning programmes Show less