Experience

Romanian Software

• Romania
• Software Development
• 1 - 100 Employee

• Account Manager

  • Jan 2021 - Present

  Scheduling meetings and identifying the needs and solutions currently used by the clients; Finding ways, along with the client to migrate to the proposed solution; Fulfillment of both quantitative and qualitative targets; Closing contracts with clients; Developing existing accounts and obtaining new contracts in line with sales objectives; Identify potential customers to increase the customer portfolio; Creating strong business partnerships with clients; Identifying competing customers and new customers using their own resources and also the company's search engines; Customize the offer to potential customers; The conclusion of contracts by telephone or email; Obtaining and exceeding sales objectives; Building long-term business partnerships with clients. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Vodafone Business Account Manager

  • Feb 2020 - Jan 2021

  -Targeting clients with business potential and identifying their needs. - Closing contracts with clients - Developing existing accounts and obtaining new contracts in line with sales objectives and objectives - Identify potential customers to increase the customer portfolio - Creating strong business partnerships with customers - Identifying competing customers and new customers using their own resources and also the company's search engines - Customize attractive offers for potential customers through email communication - The conclusion of contracts by telephone or by e-mail - Ensure proper and prompt maintenance of the portfolio - Achieve and exceed sales goals - Building long-term business partnerships with clients Promoting and selling the products and services, by identifying the communication needs. Reaching the target of meetings with clients. Increasing and protecting the customer base, from the allocated portfolio, with various communication needs, offering the best solutions for their specific business needs; Achieving and exceeding sales objectives; Activity reports Achievements: Reaching the monthly target Support the team to reach the target Increase sales and increase customer portfolio. Show less



eMAG

• Romania
• Technology, Information and Internet
• 700 & Above Employee

• Sales Manager Marketplace

  • Aug 2018 - Feb 2020

  - Identifying, hunting, specifically phone/email-based prospecting and recruiting of new sellers; - Prioritize and manage a pipeline of sellers to consistently meet/exceed quarterly targets; - A business partner for new sellers providing them with data-driven insights and advice to optimize their success on the eMAG Marketplace; - Work closely with new sellers, educating them about eMAG’s high standards of delivery and customer experience; - Learn and understand the specificities of my categories to spot popular brands, trends, seasonal items and competitive pricing to best tailor your pitch and advice to sellers; - Provide crucial guidance to sellers in marketing and listing optimization, search engine optimization, inventory management, shipping and fulfilment strategy, risk management, and other strategic and operational needs to insure operational excellence; - Track and report business development results, analyse data, interpret reports and information for your portfolio of sellers; - Prioritize your time optimally to achieve your targets in a KPI-driven environment - Work with sellers as an account manager – helping them to launch and grow their business on eMAG Marketplace ; - Manage numerous accounts concurrently & strategically; - Develop analysis to track seller’s performance; create goals and strategies to realize positive growth for each seller; - Partner with other eMAG internal departments to maximize seller’s exposure and experience. Show less



SmartBill

• Romania
• Financial Services
• 1 - 100 Employee

• Sales Manager

  • May 2017 - Aug 2018

  Scheduling meetings and identifying the needs and solutions currently used by the clients; Finding ways, along with the client to migrate to the proposed solution; Fulfillment of both quantitative and qualitative targets; Closing contracts with clients; Developing existing accounts and obtaining new contracts in line with sales objectives; Identify potential customers to increase the customer portfolio; Creating strong business partnerships with clients; Identifying competing customers and new customers using their own resources and also the company's search engines; Customize the offer to potential customers; The conclusion of contracts by telephone or email; Obtaining and exceeding sales objectives; Building long-term business partnerships with clients. Achievements: Reaching the monthly target Support the team to reach the target Increase sales and increase customer portfolio. Show less



Orange

• France
• Telecommunications
• 700 & Above Employee

• Business Sales Representative

  • Apr 2012 - May 2017

  -Targeting clients with business potential and identifying their needs. - Closing contracts with clients - Developing existing accounts and obtaining new contracts in line with sales objectives and objectives - Identify potential customers to increase the customer portfolio - Creating strong business partnerships with customers - Identifying competing customers and new customers using their own resources and also the company's search engines - Customize attractive offers for potential customers through email communication - The conclusion of contracts by telephone or by e-mail - Ensure proper and prompt maintenance of the portfolio - Achieve and exceed sales goals - Building long-term business partnerships with clients Promoting and selling the products and services, by identifying the communication needs. Reaching the target of meetings with clients. Increasing and protecting the customer base, from the allocated portfolio, with various communication needs, offering the best solutions for their specific business needs; Achieving and exceeding sales objectives; Activity reports Achievements: Reaching the monthly target Support the team to reach the target Increase sales and increase customer portfolio. Show less

• Retention&Loyalty Assistant

  • Nov 2009 - Apr 2012

  promoting Customer Fidelity Program and offers - Orange Thank You;- negotiating new offers and retaining Orange customers.- retention by contract prolongation;- Promoting Orange products, services and Brand Values.



EuroGsm

• Romania
• Telecommunications
• 1 - 100 Employee

• SALES REPRESENTATIVE

  • Feb 2009 - Nov 2009

  Sales representative Sales representative



Orange

• France
• Telecommunications
• 700 & Above Employee

• Customer Care Representative

  • Mar 2008 - Jan 2009

  - answering incoming calls from clients, providing assistance and information on GSM-related issues; - solving complaints by giving solutions to all my customers; - processing changes in customers accounts; - promoting Orange products, services and Brand Values. - answering incoming calls from clients, providing assistance and information on GSM-related issues; - solving complaints by giving solutions to all my customers; - processing changes in customers accounts; - promoting Orange products, services and Brand Values.