Experience

Classic Shoe Repairs

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Service Advisor

  • Nov 2019 - Present

  - Dealing with customer enquiries, orders and quality control. Resolving any issues efficiently and professionally.- Create, update and maintain records in the company's bespoke computerised system; ensuring the administrative systems are always understood and adhered to, following the appropriate operational guidelines.- Providing assistance to corporate clients and private customers either face to face, via telephone or by email- Making sure all incoming post is recorded in the system; preparing outgoing postal deliveries and relevant support documents.