Experience

Alcidion

• Australia
• Software Development
• 100 - 200 Employee

• Senior Technical Engineer

  • Nov 2021 - Present

• Application Support Officer

  • Apr 2021 - Apr 2022



Sonic Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Application Specialist

  • Sep 2017 - Apr 2021

  • Providing 3rd Level technical support for Pathology, Practice Management and Clinical Applications to IPN Medical Centers.• Troubleshoot and monitor MSSQL and Medical Applications (such as Best Practice, Monet, Medical Director, Pracsoft, etc)• Maintain data integrity of clinical databases connected to Medical Applications.• Setting up and Migrating servers and databases used by Medical Applications for IPN Medical Centres.• Perform Database conversions to make it compatible from one application to other.• Assist in Project management and tracking progress.• Deal with External Vendors in setting up and troubleshooting external pathology/Clinical software operated by Medical Professionals.• Manage Application area of Virtual machines setup for Medical Centres.• Co-ordinate with Different teams (Internal/External) for testing and automated deployment of Medical software on an enterprise network.• Deliver excellent results within desired timeline in high paced projects.

• IT Service Desk officer

  • Jul 2016 - Sep 2017

  • Providing technical support for users supported by Sonic Healthcare Network• Manage Active Directory, ITIL, Exchange server, windows server 2008• Implementing advanced computer skills with regards to the use of spreadsheets, databases, document tracking and project software packages• High percentage of first contact resolution• Ability to perform appropriate diagnostics to initiate incident management workflow process• Accurately document issues identified in Footprints Ticket Management Tool• Work closely with 2nd & 3rd level teams and 3rd party service providers.



TuckerFox Pty Ltd

• Melbourne, Australia

• Intern

  • Nov 2014 - Jan 2015

  • Research the possible solutions for integration of real-time GPS tracking models with the TuckerFox business model. • Develop a viable model describing the integration of real-time Glympse GPS tracking system with the TuckerFox delivery System. • Assist the senior developer to integrate the Glympse GPS Tracking model with TuckerFox food delivery platform • Perform manual testing and log the results of different test cases associated with the current integration on Glympse GPS tracking model.



VDOPIA Inc.

• Gurgaon, India

• Junior Software Engineer

  • Jul 2012 - Jun 2013

  • Assisted in development of ‘Hive tool’, an internal web-application for the company employees capable of generating automatic requests to launch, monitor and terminate map-reduce jobs on AWS(Amazon Web Services) according to the customized job requests. • Managing bulk of data using map-reduce jobs through AWS and identifying data discrepancies. • Managing company’s database and infrastructure. • Developing frontend for Data interaction tools with integration of PHP and smarty. • Developing AWS jobs monitoring tool and notification system.