Research Associate

• Oct 2019 - Present

Customer Support Engineer

• Feb 2016 - Sep 2019

• Responsible for generating new inquiries and having technical discussions for understanding the application in order to perform Power calculations resulting in proper selection of Machine. • Conducting competitor analysis with respect their models on the basis of cost construction and technical aspects. • Attending negotiation meetings with the customers related to new orders, spares and AMC proposals. • Coordinating with the Head Office regarding Customer queries, Quotations and any changes to be made to offered proposals. • Completing all the Documentation work i.e. IQ, OQ and PQ after the installation and trials of new equipments have been conducted. • Training and Demonstration to the users as well as to the Maintenance and Instrumentation Departments in the Company Show less

Sales Engineer

• May 2015 - Dec 2015

• Interacting with customers over phone or visiting them for their problems and generating new RFQ’s. • Coordinating with PPC department for material readiness. • Coordinating with Stores for dispatch of material. • Receiving Customer PO’s based on the commercial factors (Freight, Product Pricing) decided. • Receiving Customer enquires through drawings and coordinating with engineering department for checking feasibility. • Responsible for collecting payment from the customers within stipulated time. • Coordinating with Commercial Department for Order Booking and preparing Invoices. Show less

Summer Intern

• May 2013 - Jun 2013

Project Title: Study & Use of Pareto Method to conduct Defect Analysis on Coated Carbide Inserts 1)To study the process of coating furnaces and different grades for different types of inserts. 2)To study the nature and quantity of defects produced from different powder grades and furnaces and analyze these defects statistically and graphically. 3)To find out the reasons behind number of defects obtaining from furnaces and grades with an objective to separate the defects found according to their frequency to happen. Show less