Bhawna Thakur

Head of Onboarding and Operations at Sun Global Investments Limited
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Contact Information
Location
London, England, United Kingdom, UK
Languages
  • Hindi Professional working proficiency
  • English Full professional proficiency

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Ajay Saxena

Bhawna Mam is jolly, fun loving and caring Boss, Who can handle most difficult and time constraints project with the ease and expertise. She is knowledgeable and a pleasure to work with. I was in her Technical Records team at Jet Airways. She was somebody that I trusted and looked towards for guidance and advice. She brings integrity and intelligence to her work. She has exceptional expertise in leadership and motivation. She is not only a reliable and forward thinking manager but also an inspiring team player. I wish to work with her again if opportunity arises.

Manmohan Verma

I have worked with Bhawna in Sahara Airlines as well as Jet Airways. Bhawna is Highly meticulous, organised and efficient, she is also able to think critically and prioritize tasks during tight deadlines. Her contribution during the merger of Jet AIrways and Jet Lite was invaluable and the setup of the Quality Assurance was finished in a smooth, efficient and timely manner. She is an excellent team player. She always has a creative, energetic and positive outlook on everything. Highly recommended.

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Credentials

  • Learning Data Analytics Part 2: Extending and Applying Core Knowledge
    LinkedIn
    Apr, 2023
    - Sep, 2024
  • Introduction to Career Skills in Data Analytics
    LinkedIn
    Feb, 2023
    - Sep, 2024
  • Learning Data Analytics: 1 Foundations
    LinkedIn
    Feb, 2023
    - Sep, 2024
  • Become a Portfolio Manager
    LinkedIn
    Jan, 2023
    - Sep, 2024
  • Project Management Foundations (2019)
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • KCL Climate & Sustainability Module
    King's College London
    Sep, 2022
    - Sep, 2024
  • Mentee
    King's College London Alumni
    Sep, 2022
    - Sep, 2024
  • Finance Trading Programme
    TTC Institute
    Jun, 2022
    - Sep, 2024
  • Quant Trading Strategies
    TTC Institute
    May, 2022
    - Sep, 2024
  • Capital & Risk Management
    TTC Institute
    Mar, 2022
    - Sep, 2024
  • The Business of Trading
    TTC Institute
    Feb, 2022
    - Sep, 2024
  • Asset Interrelationships & Business Cycles
    TTC Institute
    Jan, 2022
    - Sep, 2024
  • Sustainability Strategies
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Inclusive Leadership 2021
    Common Purpose
    Dec, 2021
    - Sep, 2024
  • Master of Science (Finance)
    King's College London
    Sep, 2021
    - Sep, 2024
  • IELTS
    British Council
    Nov, 2020
    - Sep, 2024

Experience

    • Financial Services
    • 1 - 100 Employee
    • Head of Onboarding and Operations
      • Mar 2023 - Oct 2023

      Leading Onboarding team to effectively Manage the client engagement lifecycle and facilitate the end-to-end KYC process. Implementation of KYC standards, policies, and procedures, partnering with Compliance, screening (Worldcheck One), and Due Diligence teams to resolve KYC exception systems. Keeping CRM data correct and updated. Head of Operations and part of the 1st Line of Defence (1LoD) Financial Risk management covering Wealth Management and Fixed Income Securities Services and… Show more Leading Onboarding team to effectively Manage the client engagement lifecycle and facilitate the end-to-end KYC process. Implementation of KYC standards, policies, and procedures, partnering with Compliance, screening (Worldcheck One), and Due Diligence teams to resolve KYC exception systems. Keeping CRM data correct and updated. Head of Operations and part of the 1st Line of Defence (1LoD) Financial Risk management covering Wealth Management and Fixed Income Securities Services and assuring compliance with FCA regulations (AML, Market Abuse prevention) Manage Middle Office function providing support to product teams across the firm including, but not limited to Investment Management, Securities Trading, and Anti-Money Laundering. Strong functional alignment with both Finance and Operations including front-to-back trade lifecycle Collaborated with stakeholders as part of the S166 remediation exercise to ensure compliance with regulatory requirements. Conducted Periodic and Event driven reviews of Corporate Finance and Investment Advisory clients including complex structures. Established and maintained a robust issues management process to track, investigate, and resolve issues identified through RCSA Prepared MI Dashboard and presentations for ExCo and the Board, highlighting key risks and their potential impact on the organization. Received recognition for successfully resolving critical issues within tight deadlines, minimizing potential financial losses. Set up the Performance appraisal system including skill Gap analysis and also managing third-party vendors. Show less Leading Onboarding team to effectively Manage the client engagement lifecycle and facilitate the end-to-end KYC process. Implementation of KYC standards, policies, and procedures, partnering with Compliance, screening (Worldcheck One), and Due Diligence teams to resolve KYC exception systems. Keeping CRM data correct and updated. Head of Operations and part of the 1st Line of Defence (1LoD) Financial Risk management covering Wealth Management and Fixed Income Securities Services and… Show more Leading Onboarding team to effectively Manage the client engagement lifecycle and facilitate the end-to-end KYC process. Implementation of KYC standards, policies, and procedures, partnering with Compliance, screening (Worldcheck One), and Due Diligence teams to resolve KYC exception systems. Keeping CRM data correct and updated. Head of Operations and part of the 1st Line of Defence (1LoD) Financial Risk management covering Wealth Management and Fixed Income Securities Services and assuring compliance with FCA regulations (AML, Market Abuse prevention) Manage Middle Office function providing support to product teams across the firm including, but not limited to Investment Management, Securities Trading, and Anti-Money Laundering. Strong functional alignment with both Finance and Operations including front-to-back trade lifecycle Collaborated with stakeholders as part of the S166 remediation exercise to ensure compliance with regulatory requirements. Conducted Periodic and Event driven reviews of Corporate Finance and Investment Advisory clients including complex structures. Established and maintained a robust issues management process to track, investigate, and resolve issues identified through RCSA Prepared MI Dashboard and presentations for ExCo and the Board, highlighting key risks and their potential impact on the organization. Received recognition for successfully resolving critical issues within tight deadlines, minimizing potential financial losses. Set up the Performance appraisal system including skill Gap analysis and also managing third-party vendors. Show less

    • United Arab Emirates
    • Higher Education
    • 1 - 100 Employee
    • Business Student
      • Sep 2021 - Oct 2022

      Involved in Common Purpose Global Leadership Program on Sustainability. • Supported a sustainable start-up Nyoka Design to obtain grants and loans of amount around USD 5 Mln as a part of KBS Deal Book program. KBS Deal Book Project is a work-based programme to deliver real business value to UK and international start-ups, SMEs or non-profits looking to procure funding sources. • Completed dissertation on ESG ratings’ correlation with S&P 100 and EUSTOXX stocks’ return over eight years… Show more Involved in Common Purpose Global Leadership Program on Sustainability. • Supported a sustainable start-up Nyoka Design to obtain grants and loans of amount around USD 5 Mln as a part of KBS Deal Book program. KBS Deal Book Project is a work-based programme to deliver real business value to UK and international start-ups, SMEs or non-profits looking to procure funding sources. • Completed dissertation on ESG ratings’ correlation with S&P 100 and EUSTOXX stocks’ return over eight years and comparison of ESG ratings of Raters - Bloomberg, MSCI, Sustainanalytics, Refinitiv, Reprisk, and S&P Global. Concluded that using ESG ratings from 3 providers gives a better value than using an individual rating and found Refinitiv and Sustainalytics ratings to be better than others. Inferred that no strong correlation exists between ESG ratings and Investor returns Show less Involved in Common Purpose Global Leadership Program on Sustainability. • Supported a sustainable start-up Nyoka Design to obtain grants and loans of amount around USD 5 Mln as a part of KBS Deal Book program. KBS Deal Book Project is a work-based programme to deliver real business value to UK and international start-ups, SMEs or non-profits looking to procure funding sources. • Completed dissertation on ESG ratings’ correlation with S&P 100 and EUSTOXX stocks’ return over eight years… Show more Involved in Common Purpose Global Leadership Program on Sustainability. • Supported a sustainable start-up Nyoka Design to obtain grants and loans of amount around USD 5 Mln as a part of KBS Deal Book program. KBS Deal Book Project is a work-based programme to deliver real business value to UK and international start-ups, SMEs or non-profits looking to procure funding sources. • Completed dissertation on ESG ratings’ correlation with S&P 100 and EUSTOXX stocks’ return over eight years and comparison of ESG ratings of Raters - Bloomberg, MSCI, Sustainanalytics, Refinitiv, Reprisk, and S&P Global. Concluded that using ESG ratings from 3 providers gives a better value than using an individual rating and found Refinitiv and Sustainalytics ratings to be better than others. Inferred that no strong correlation exists between ESG ratings and Investor returns Show less

    • India
    • Financial Services
    • 1 - 100 Employee
    • Head Derivative Strategies
      • Aug 2018 - Jul 2021

      I was leading theTechnology Transformation project of automated options strategy trading using Agile Methodology to adapt to dynamic market environment and enhance volume and turnover. Exhibiting strong communication and leadership skills, I was coordinating with clients from the UK, USA, Israel, and Russia. I had been updating board members of developments regarding projects for trading automation. Also, I was presenting outcomes from backtesting to management to make an argument for… Show more I was leading theTechnology Transformation project of automated options strategy trading using Agile Methodology to adapt to dynamic market environment and enhance volume and turnover. Exhibiting strong communication and leadership skills, I was coordinating with clients from the UK, USA, Israel, and Russia. I had been updating board members of developments regarding projects for trading automation. Also, I was presenting outcomes from backtesting to management to make an argument for automation trading. Notable accomplishments are: • Managed growth of Index Options trading and increased share from 2.5% to 4.5% of Indian stock bourses. Daily turnover reached 30 million USD by the end of my tenure. • Performed as mediator between founder's office, and product and software engineering teams to evaluate commercial viability of bespoke trading software applications. • Designed framework for regular back testing and pricing evaluation of tactics applied in organized manner. • Promoted from Research Analyst to Head of F&O Strategies Desk for strong experience in F&O approaches. Show less I was leading theTechnology Transformation project of automated options strategy trading using Agile Methodology to adapt to dynamic market environment and enhance volume and turnover. Exhibiting strong communication and leadership skills, I was coordinating with clients from the UK, USA, Israel, and Russia. I had been updating board members of developments regarding projects for trading automation. Also, I was presenting outcomes from backtesting to management to make an argument for… Show more I was leading theTechnology Transformation project of automated options strategy trading using Agile Methodology to adapt to dynamic market environment and enhance volume and turnover. Exhibiting strong communication and leadership skills, I was coordinating with clients from the UK, USA, Israel, and Russia. I had been updating board members of developments regarding projects for trading automation. Also, I was presenting outcomes from backtesting to management to make an argument for automation trading. Notable accomplishments are: • Managed growth of Index Options trading and increased share from 2.5% to 4.5% of Indian stock bourses. Daily turnover reached 30 million USD by the end of my tenure. • Performed as mediator between founder's office, and product and software engineering teams to evaluate commercial viability of bespoke trading software applications. • Designed framework for regular back testing and pricing evaluation of tactics applied in organized manner. • Promoted from Research Analyst to Head of F&O Strategies Desk for strong experience in F&O approaches. Show less

    • Airlines and Aviation
    • 1 - 100 Employee
    • Head of Quality
      • Mar 2017 - Aug 2018

      While performing as a Head of Quality, I was representing India in the Common Data Environment establishment Project at Etihad to digitalize the exchange of assets across its JV and subsidiary airlines in various countries. I had been managing a team of three persons to streamline change management in a constantly evolving corporation and improved economic processes. Check my major achievements: • Directed audits, root cause analysis, and immediate application of corrective and… Show more While performing as a Head of Quality, I was representing India in the Common Data Environment establishment Project at Etihad to digitalize the exchange of assets across its JV and subsidiary airlines in various countries. I had been managing a team of three persons to streamline change management in a constantly evolving corporation and improved economic processes. Check my major achievements: • Directed audits, root cause analysis, and immediate application of corrective and preventive measures. • Facilitated continuous product improvement and service progress with aim of achieving zero mistakes Optimised Asset performance, resources and services to achieve minimum unplanned downtime Show less While performing as a Head of Quality, I was representing India in the Common Data Environment establishment Project at Etihad to digitalize the exchange of assets across its JV and subsidiary airlines in various countries. I had been managing a team of three persons to streamline change management in a constantly evolving corporation and improved economic processes. Check my major achievements: • Directed audits, root cause analysis, and immediate application of corrective and… Show more While performing as a Head of Quality, I was representing India in the Common Data Environment establishment Project at Etihad to digitalize the exchange of assets across its JV and subsidiary airlines in various countries. I had been managing a team of three persons to streamline change management in a constantly evolving corporation and improved economic processes. Check my major achievements: • Directed audits, root cause analysis, and immediate application of corrective and preventive measures. • Facilitated continuous product improvement and service progress with aim of achieving zero mistakes Optimised Asset performance, resources and services to achieve minimum unplanned downtime Show less

    • Project Manager, Aircraft Lease Returns
      • Aug 2013 - Mar 2017

      Being a Project Manager, I was monitoring aircraft lease returns, encompassing indexing and compiling aircraft information and records in line with standards, supporting lessor audits, and focusing on safety, delivery, and operational efficiencies while assuring fulfillment of all lease return requirements. I had been engaged in managing technical records, including conducting annual documents assessment, keeping, and storing aircraft records, and analyzing aircraft records using AMOS software.… Show more Being a Project Manager, I was monitoring aircraft lease returns, encompassing indexing and compiling aircraft information and records in line with standards, supporting lessor audits, and focusing on safety, delivery, and operational efficiencies while assuring fulfillment of all lease return requirements. I had been engaged in managing technical records, including conducting annual documents assessment, keeping, and storing aircraft records, and analyzing aircraft records using AMOS software. Managed the entire lifecycle of Aircraft with Enterprise Asset Management for predictive Maintenance planning and scheduling with connected assets and resources A few of my major achievements are: • Steered a group of eight technical record specialists and performed complex tasks, including systematic intercity transfer of vital records. • Finalized Aircraft returns to new lessee well before the scheduled period, resulting in cost and resource benefits for the firm. • Directed audits, root cause analysis, and quick execution of Corrective and Preventive Measures Show less Being a Project Manager, I was monitoring aircraft lease returns, encompassing indexing and compiling aircraft information and records in line with standards, supporting lessor audits, and focusing on safety, delivery, and operational efficiencies while assuring fulfillment of all lease return requirements. I had been engaged in managing technical records, including conducting annual documents assessment, keeping, and storing aircraft records, and analyzing aircraft records using AMOS software.… Show more Being a Project Manager, I was monitoring aircraft lease returns, encompassing indexing and compiling aircraft information and records in line with standards, supporting lessor audits, and focusing on safety, delivery, and operational efficiencies while assuring fulfillment of all lease return requirements. I had been engaged in managing technical records, including conducting annual documents assessment, keeping, and storing aircraft records, and analyzing aircraft records using AMOS software. Managed the entire lifecycle of Aircraft with Enterprise Asset Management for predictive Maintenance planning and scheduling with connected assets and resources A few of my major achievements are: • Steered a group of eight technical record specialists and performed complex tasks, including systematic intercity transfer of vital records. • Finalized Aircraft returns to new lessee well before the scheduled period, resulting in cost and resource benefits for the firm. • Directed audits, root cause analysis, and quick execution of Corrective and Preventive Measures Show less

    • Germany
    • Business Consulting and Services
    • 1 - 100 Employee
    • Manager Quality Assurance
      • Dec 2011 - Aug 2013

      In this position, I was involved in supervising and executing audits of Jet Airways' overall engineering, maintenance structure, fleet, and ground handling departments to assess the continuous flight operations of JetLite Aircraft. I was documenting processes and regulations airline's operations quality assurance manual. Being a diligent professional, I was involved in supporting airline's successful IATA operational safety audit, enabling airline to maintain IATA membership. I had been… Show more In this position, I was involved in supervising and executing audits of Jet Airways' overall engineering, maintenance structure, fleet, and ground handling departments to assess the continuous flight operations of JetLite Aircraft. I was documenting processes and regulations airline's operations quality assurance manual. Being a diligent professional, I was involved in supporting airline's successful IATA operational safety audit, enabling airline to maintain IATA membership. I had been establishing a multidisciplinary team and negotiated innovative solutions with lessors for efficient aircraft redeliveries. Here are some key accomplishments: • Developed and implemented QA practices and policies in line with Engineering QA Manual for Airlines. • Assessed trends from Audit Reports and offered insights to top officials. • Supervised IOSA audit of the business, concluded in attaining IATA grant membership for the company. • Designed seamless nexus between JetLite and Jet Airways, as a proactive part of the change management team. • Executed JetLite's post-integration quality assurance program effectively. Show less In this position, I was involved in supervising and executing audits of Jet Airways' overall engineering, maintenance structure, fleet, and ground handling departments to assess the continuous flight operations of JetLite Aircraft. I was documenting processes and regulations airline's operations quality assurance manual. Being a diligent professional, I was involved in supporting airline's successful IATA operational safety audit, enabling airline to maintain IATA membership. I had been… Show more In this position, I was involved in supervising and executing audits of Jet Airways' overall engineering, maintenance structure, fleet, and ground handling departments to assess the continuous flight operations of JetLite Aircraft. I was documenting processes and regulations airline's operations quality assurance manual. Being a diligent professional, I was involved in supporting airline's successful IATA operational safety audit, enabling airline to maintain IATA membership. I had been establishing a multidisciplinary team and negotiated innovative solutions with lessors for efficient aircraft redeliveries. Here are some key accomplishments: • Developed and implemented QA practices and policies in line with Engineering QA Manual for Airlines. • Assessed trends from Audit Reports and offered insights to top officials. • Supervised IOSA audit of the business, concluded in attaining IATA grant membership for the company. • Designed seamless nexus between JetLite and Jet Airways, as a proactive part of the change management team. • Executed JetLite's post-integration quality assurance program effectively. Show less

    • Lead Auditor
      • Apr 2008 - Dec 2011

      Audits of Engineering Products and processes. Validation of Data upload before going live with Maintenance Software at the Airline Level. Audits of Engineering Products and processes. Validation of Data upload before going live with Maintenance Software at the Airline Level.

    • Senior Engineer
      • Dec 1997 - Mar 2008

      Powerplant Management including Engine condition Monitoring, Major Check package management, Aircraft Transition Management, Aircraft Maintenance Powerplant Management including Engine condition Monitoring, Major Check package management, Aircraft Transition Management, Aircraft Maintenance

    • AME
      • 1997 - 2005

      Managed the fleet engines including performance monitoring, planning, and managing shop Visits. Managed Aircraft Transitions leading to cost reduction of up to 25% as compared to prior years. Also had a stint as a Line Maintenance Engineer. Managed the fleet engines including performance monitoring, planning, and managing shop Visits. Managed Aircraft Transitions leading to cost reduction of up to 25% as compared to prior years. Also had a stint as a Line Maintenance Engineer.

    • United States
    • Aviation & Aerospace
    • 1 - 100 Employee
    • Technical Officer
      • Sep 1997 - Dec 1997

      Technical Records, Handling Aviation Authority Audits and Certificate renewals. Technical Records, Handling Aviation Authority Audits and Certificate renewals.

    • Ukraine
    • Construction
    • 1 - 100 Employee
    • Apprentice
      • Jan 1997 - Apr 1997

      Tech Records Tech Records

Education

  • King's Business School
    Master of Science - MS, Finance, General
    2021 - 2022
  • Symbiosis Institute of Business Management, Pune
    MBA - Master of Business Administration, Operations Management and Supervision
    2005 - 2007
  • IATA
    Advanced Auditor courses and SMS courses, Advanced SMS course and Auditor Courses
    2011 - 2011
  • Director General of Civil Aviation
    Aircraft Maintenance Engineer's Licence in Category A & C, Boeing 737
    2003 - 2008
  • Symbiosis Centre for Distance Learning
    Post Graduate Diploma; Pune, Business Administration; Operations Management as; the
    2004 - 2006
  • Aeronautical Society of India
    BE, Aeronautical
    1993 - 1997
  • School of Aviation Science & Technology
    AME Licence, Aircraft Maintenance
    1993 - 1997
  • NIGEL BAUER & ASSOCIATES, UK
    ISO 9001 : 2008 Lead Auditor Course, Auditing
    2008 -
  • EU - India Civil Aviation
    Advanced Safety Management Systems Course, Safety and Risk Management
    2011 -

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