Manager Finance, HR, Legal/Cosec and Risk Technology

• Feb 2023 - Present

Manager Finance & HR Technology

• Mar 2022 - Present

Workday Integration Specialist/Software Engineer

• Sep 2017 - Mar 2022

1. Helping business teams in understanding Workday model and how to integrate with external systems.2. Involved in the design to delivery of Workday finance integrations involving:Inbound: Journal integrations, invoice, expenses, currency exchange rates, bank statements, static data uploadOutbound: Bank payments, supplier remittance, customer invoices, masterdata extracts, trial balance, journal extracts.3. Work closely with HR team for Workday to CHRIS, PECI integration changes for CHRIS upgrade and troubleshooting PECI issues escalated by HR consultants.4. Design to delivery of Workday HCM integrations with Payroll, Learning, Access management, Directory and other HCM systems.5. Using various Workday tools such as Web Services, EIBs, Custom reports, Studio, BIRT, Document Transformation, XSLT, Connectors, Calc fields.6. Setting up the security groups and ISUs for integrations.7. Working with Object Transporter, Config Pkg for migration Show less

Systems Analyst

• May 2014 - Sep 2017

System Support Analyst

• Jun 2010 - May 2014

Responsible for Billing System Configuration and Production Support. Worked efficiently with Applications Development and Support group to implement, test and rollout new patch releases. Responsible for configuration and production support for Kenan Billing Platform - ARBOR. Gathering business requirements based on solution design and configuring the billing system. Planning implementation and facilitating the project operational acceptance. Working with development teams, IT specialists and/or external parties to ensure that business requirements are understood and drive the changes in production via change management and implementation. Show less

Service Desk Analyst

• Aug 2008 - Jun 2010

Responsible for the end-to-end management of all incidents reported to the Service Desk Support Team. These incidents vary from password resets to the broader IT Business Applications, LAN, and Network, Voice or desktop incidents that could be impacting Virgin customers and or employees. Managed Citrix servers and checking load on each server for efficient and continuous access to all applications for call Centre users in Manila. Informing Support Manager, Senior Management and the Business about the status of any system outages. Assisted the System Support and Infrastructure teams in the monitoring of all systems and applications like CM (Customer Management), CB (Convergent Billing), EPPIX and other core and non-core Business Applications. Show less

SLA Administator

• Jan 2008 - Jul 2008

Establishing and maintaining relationships with key representatives of nominated SLA customers. Receive reports from nominated SLA customers on outstanding jobs and failures to meet SLA. Generate reports from the Optima ERP system and analyse reports. Generate emails to allow nominated customers to finalize the requested repair. Keep records of required service related SLA for all SLA customers. Establish and maintain communication with Authorized Service Providers (ASPs) responsible for servicing SLA customers. Show less