Bhavna Ramrathie
Contracting Specialist at GoVacation Africa- Claim this Profile
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Bio
Olivia Russell
Bhavna's hard work, attention to detail and dedication to getting the job done made her stand apart.
Elzanne Amao
I've worked with Bhavna at two different organisations and on both occasions, our working relationship required on-going monthly collaborations. The relationship of our collaboration was heavily hinged on meeting deadlines (I was in the marketing department and Bhavna in the operations team). She would always meet deadlines when it was under her control and was in the habit of communicating in advance when a deadline would be missed due to extraneous circumstances. I appreciated the insight Bhavna showed towards inventory yield and how she kept learning about marketing best-practices and through own initiative, started to anticipate some of our marketing needs before we put it to her. She's an extremely hard-working person, passionate about her responsibilities (whatever these may be) and great with understanding data and forecasting. Most of all, she has the ability to take initiative which (at both organisations) have lead to financial improvements for the organisations due to her insight of channel choice and her ability to build relationships with external service providers.
Olivia Russell
Bhavna's hard work, attention to detail and dedication to getting the job done made her stand apart.
Elzanne Amao
I've worked with Bhavna at two different organisations and on both occasions, our working relationship required on-going monthly collaborations. The relationship of our collaboration was heavily hinged on meeting deadlines (I was in the marketing department and Bhavna in the operations team). She would always meet deadlines when it was under her control and was in the habit of communicating in advance when a deadline would be missed due to extraneous circumstances. I appreciated the insight Bhavna showed towards inventory yield and how she kept learning about marketing best-practices and through own initiative, started to anticipate some of our marketing needs before we put it to her. She's an extremely hard-working person, passionate about her responsibilities (whatever these may be) and great with understanding data and forecasting. Most of all, she has the ability to take initiative which (at both organisations) have lead to financial improvements for the organisations due to her insight of channel choice and her ability to build relationships with external service providers.
Olivia Russell
Bhavna's hard work, attention to detail and dedication to getting the job done made her stand apart.
Elzanne Amao
I've worked with Bhavna at two different organisations and on both occasions, our working relationship required on-going monthly collaborations. The relationship of our collaboration was heavily hinged on meeting deadlines (I was in the marketing department and Bhavna in the operations team). She would always meet deadlines when it was under her control and was in the habit of communicating in advance when a deadline would be missed due to extraneous circumstances. I appreciated the insight Bhavna showed towards inventory yield and how she kept learning about marketing best-practices and through own initiative, started to anticipate some of our marketing needs before we put it to her. She's an extremely hard-working person, passionate about her responsibilities (whatever these may be) and great with understanding data and forecasting. Most of all, she has the ability to take initiative which (at both organisations) have lead to financial improvements for the organisations due to her insight of channel choice and her ability to build relationships with external service providers.
Olivia Russell
Bhavna's hard work, attention to detail and dedication to getting the job done made her stand apart.
Elzanne Amao
I've worked with Bhavna at two different organisations and on both occasions, our working relationship required on-going monthly collaborations. The relationship of our collaboration was heavily hinged on meeting deadlines (I was in the marketing department and Bhavna in the operations team). She would always meet deadlines when it was under her control and was in the habit of communicating in advance when a deadline would be missed due to extraneous circumstances. I appreciated the insight Bhavna showed towards inventory yield and how she kept learning about marketing best-practices and through own initiative, started to anticipate some of our marketing needs before we put it to her. She's an extremely hard-working person, passionate about her responsibilities (whatever these may be) and great with understanding data and forecasting. Most of all, she has the ability to take initiative which (at both organisations) have lead to financial improvements for the organisations due to her insight of channel choice and her ability to build relationships with external service providers.
Experience
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GoVacation Africa
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South Africa
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Leisure, Travel & Tourism
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1 - 100 Employee
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Contracting Specialist
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Sep 2019 - Present
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Touch Down Group
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South Africa
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Travel Arrangements
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1 - 100 Employee
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Team Leader & Inventory Yield & Revenue Controller
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Sep 2016 - Sep 2019
* Managing a staff compliment of 7 people* Analyzing availability/occupancy daily, managing weekly specials and campaigns. Working closely with marketing teams rolling out specials to websites, OTA’S and Central Reservations.* Building of packages that include accommodation, activities and events. Loading packages and reporting on the success of the packages.* Rates management – loading onto system, comparisons, yearly set rates & calendar.* Rates and contracts to STO’s (Afristay, PLP, Thompsons, Easy Holidays etc.) and affiliating companies such as RCI, Easy Holidays and The Holiday Club/iExchange.* Support to Key Accounts Manager and MICE consultants with building packages and rates.* Identifying inventory to exchange to affiliating companies (RCI and The Holiday Club/iExchange), managing the recon and booking the exchanges on system.* Registering and maintaining Online Travel Agencies such as Booking.com, Expedia, SafariNow, Tourplan etc. Integration into CRM.* Daily, weekly and monthly reports on income, availability/occupancy, wasted stock & consultant Stats.* Managing Admin (Reservations & Owners) -Receipting payments from the bank statement, following up on unpaid reservations, invoicing and sending out statements to debtors. Loading contracts and executing debit orders for Owners and Members.* Calculation and submission of consultant stats monthly.* Managing Inbound reservations team with targets, SLA, reservations support.* Invoices weekly and follow up on payments to Travel and Tours DMC – Internal Tour Company.* System Support – onboard team to migrate systems between Head Office and all 6 R Show less
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Inventory Yield & Revenue Controller
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Jun 2015 - Sep 2016
- Managing and control of inventory Group for 6 properties - Analysis and monitoring of inventory movement - Implementation of discounts for Marketing purposes such as Newsletters, Websites, Social Media etc. - System setup, Resort registration and management of inventory for the below: - Expedia, Booking.com, SA Venues, Rooms for Africa - Implementation and maintenance of booking parameters. - Implementation and maintenance of new payment and cancellation terms. - Senior to the Finance Admin team and had to ensure that the payments are received and processed on system timeously. - Daily stats to management - Weekly Reports to management - Worked directly with resort management to ensure all correct content appears on all platforms. Show less
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The Beekman Group
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South Africa
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Travel Arrangements
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100 - 200 Employee
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Senior Inventory Yield Controller
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Jul 2010 - May 2015
- Managing and control of inventory for various companies within the Group- Analysis and monitoring of inventory movement- Implementation of discounts for Marketing purposes such as Newsletters, Websites, Social Media etc. - Reconciliation and analysis of trade between companies.- Project management- Reports to management- System setup, Resort registration and management of inventory for the below: - Expedia, Booking.com, Siteminder, Booking Button- Involved in new testing and implementation of new system, BBL2. Chosen as the Super User in the department to the IT team regarding the new system. Show less
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Admin Controller
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Mar 2009 - Jun 2010
My responsibilities included - Sending arrivals to the resorts and resolving queries from resorts. - Loading of resorts onto system - Correspondence with clients - Reconciliation and allocations of clients points profiles. - Monthly reports - Management of the Managers diary and setup of meetings - General Administration - filing, faxingSystems used - BBL
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A Private Doctor's Surgary
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Port Shepstone Area, South Africa
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Administrator
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Aug 2003 - Feb 2009
- Data capturing and charging to medical aid. Well informed on ICD 10 codes and medical aid systems, Healthbridge and Med Edi - Receipt of payments and allocation of payments to patients files. - Assisted in the dispensary - packaging of medication, assistance to doctor and over the counter sale to patients. - Customer experience working in reception. - General administration. Systems used - Mededi - Data capturing and charging to medical aid. Well informed on ICD 10 codes and medical aid systems, Healthbridge and Med Edi - Receipt of payments and allocation of payments to patients files. - Assisted in the dispensary - packaging of medication, assistance to doctor and over the counter sale to patients. - Customer experience working in reception. - General administration. Systems used - Mededi
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Education
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2002 - 2002
Computer College of S.A
National Diploma, Business Computing -
1997 - 2001
South View High, Gauteng
Senior Certificate, 12
Community
