Experience

Dermalogica South Africa

• South Africa
• Wellness and Fitness Services
• 1 - 100 Employee

• Regional Manager

  • Apr 2020 - Present



Lorna Jane

• Australia
• Retail
• 300 - 400 Employee

• Regional Manager

  • Oct 2014 - Nov 2018

  • Creating Marketing strategies and hosting events for Brand Awareness. • Achieving Key Performance Indicators and controlling all Operational activities • Building and maintaining Customer Relationships. • Promoting the Brand and its Philosophy to clients and customers. • Analysing Daily Reconciliation Sheets and managing Rosters. • Managing sales performance and motivating staff to drive sales in order to achieve Individual and Store Targets set. • Conducting regular Performance Appraisals and Team Building sessions. • Recruiting and Training of staff in accordance to brand guidelines. • Ensuring the Code of Conduct and company's Policies and Procedures are being adhered to by employees. • Managing stock levels and conducting regular Stock Takes. • Managing Stock Rotation and Inter Store Transfers. • Co-ordinating Store Displays and measuring Housekeeping Performance. • Displaying In-Store Promotions and flat lays used for Social Media. • Organising the effective and efficient utilisation of store space. • Delivering weekly floor moves, Window Installing and Mannequin Styling. • Reporting on markdown strategies, current performance and market trends. • Managing store expenses and compiling monthly Petty Cash Recons. • Providing monthly Store Reports to all seniors. • Working with an International Team to ensure directives are being adhered to, in order to create Global Consistency.



Ooh La La Boutique

• Cape Town Area, South Africa

• Regional Manager

  • Jan 2006 - Apr 2013

  • Reporting to Company Executives • Overseeing all Store Operations. • Analysing and measuring Business Trends. • Developing successful Sales Plans, to grow stores profitability. • Directing all activities required to achieve store goals and objectives. • Implementing new product lines and creating external Marketing Campaigns to introduce and promote the brand. • Utilizing Merchandising Skills to drive sales through effective merchandise presentations. • Managing merchandise levels and store appearance. • Enforcing loss prevention policy and awareness on the floor in order to control external shrinkage. • Managing expenses, Rosters and Payroll information. • Recruiting and Training of employees. • Maintaining positive Team Relationships and ensuring staff remain Target Driven. • Setting standards and modelling behaviour for optimum Customer Service. • Guiding the professional development of Retail Managers.