Experience

Pacific International Lines (PTE) Ltd

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Executive, Feeder/Port & Terminal Procurement

  • Oct 2021 - Present

  • Responsible for the procurement of Marine and Terminal based services and feeder services required by the PIL Group and develop a feeder procurement strategy • Establish the feeder needs of PIL Group by reviewing requirements and analysing in-house feeder capacity • Determine the bottlenecks of cargo flow within the PIL Group and seek to optimize by providing 3PF feedering solutions • Assist the reporting manager in dwell management thereby reducing storage costs • Negotiate with the 3rd party feeder operators with the aim of reducing 3rd party feeder cost • Maintain and build a close working relationship with Terminal and with 3rd party feeder services provider • Work closely with the different stakeholders and various local offices within the PIL Group • To review the overall work process & operation flow to achieve minimal cost structure. • Assist the audit team in the 3PF procurement/spent/usage audit process • Provide support to Terminal procurement activities • Attend to any related work and initiatives as assigned by the supervisor Show less



CMA CGM

• France
• Maritime Transportation
• 700 & Above Employee

• Feeder Procurement Analyst

  • Oct 2018 - Oct 2021

  • Source, select and negotiate for the best purchase package in terms of quality, prices, terms, frequency, transit time and ensuring vendor’s service reliability and workable connections • Liaise with Third-party Feeder Operators (Vendors) to negotiate on slot rate, procure the rate for used basis, fix commitment or ad-hoc basis with over 76 feeder vendors globally • Manage South East Asia, North East Asia and India East Cost trade-lanes • Analyse and manage quarterly tender processes, RFQ within the stipulated timeline, nominate vendors / summarize spend and savings then report it to the senior Manager • Update and maintain the rates in the Inhouse Asia rates sheet • Handle Vendor’s contract agreement and Compliance process • Initiate and lead cost saving initiatives • Monitor Supplier performance and ensure alignment to KPI and capacity specification • Forecast price and market trend to identify changes in the supplier buying power • Coordinate with overseas and transhipment hub agents to monitor and forecast upcoming level of demands. • Handles the dispute related to invoice rate discrepancies • Building and maintain compact relationships with feeder vendors as well as internal stakeholders Show less



CMA CGM Asia Regional Office

• Singapore

• Area Manager

  • Aug 2012 - Oct 2018

  • Handles China India Middle East Gulf Express Service and assist the Commercial Manager and Management, in the overall commercial activities. • Manage the data processing and filing freight rates & conditions on to the system. • Perform quotation management and relevant administration work to monitor the data validation and consistency. • Ensure the accuracy of the data & make corrections where necessary. • Communication skills and analytical skills were sharpened from daily coordination with overseas agent to monitor the allocation, market studies / competitor analysis. • Manage Tender, RFQ and contract negotiations. • Time management skills were developed from prioritization on the urgency of the tasks to meet the deadlines • Analysis of booking trend and feedback to the trade management on how to further improve the performance of the trade lanes. • Work closely with the management to keep up with KPI • Handle any other ad hoc projects as assigned by the management. Show less



ANL PTE LTD

• Sinapore

• Trade Executive

  • Aug 2012 - Aug 2016

  • Coordination with overseas shipping agents and assist the Trade Manager to ensure that they are operating under the same goals, objectives, values and KPIs established by the Line Management. • Coordinate with overseas offices and trade marketing team for review/change of space allocation to fill up vessel’s space to full all the time • Consolidating booking forecast by service , by vessel • Day to day liaison with all overseas offices to update on the latest market events and situations. • Review the market report and prepare the pricing formulation. • Analysis of booking trend and feedback to the trade management on how to further improve the performance of the trade lanes. • Preparation of daily booking report, weekly report and management report forecast. • Manage vessel capacity effectively. Adopt the most appropriate business decision to ensure the best utilization of slots for every voyage of sailing. • Troubleshoot related to space management • To assist and support Trade Manager & Line Management in all trade related functions and issues. Show less



StarHub

• Singapore
• Telecommunications
• 700 & Above Employee

• Senior Technical Support Analyst

  • Nov 2007 - Aug 2012

  • Provide first level technical support to help customers resolve problems related to Internet access (via broadband, & Surf-for-Free connectivity), Operating Systems, email clients; cabling, Cable TV, and other StarHub services • Provide first call resolution to VIP and Platinum customer • Ability to do multi-task, work independently as well as in a team • Handle and resolved dispute customers issues • Prepare documentation for waiver request • Provide training and guidance to the new staff • Display excellent customer service orientation • Coordinate between Back End Team and customer to resolve technical issues. • Work closely with the team leaders to keep up with the SOP and KPI Show less