Richa Bhatia
Emergency Alarm Dispatcher at Securitas Mobile Canada- Claim this Profile
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Topline Score
Bio
Credentials
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Project Management Foundations
LinkedInApr, 2023- Oct, 2024 -
2022 Seneca Sustainability Hackathon Organizer
Seneca CollegeMar, 2022- Oct, 2024 -
Junior Associate of the Indian Institute of Bankers
Indian Institute of Banking and FinanceDec, 2019- Oct, 2024
Experience
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Securitas Mobile Canada
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Canada
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Security and Investigations
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1 - 100 Employee
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Emergency Alarm Dispatcher
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Jun 2022 - Present
Proficient in emergency response and alarm monitoring, demonstrating strong attention to detail and the ability to handle high-stress situations with composure and efficiency. Exceptional problem-solving skills, effectively troubleshooting alarm system issues and coordinating appropriate responses to ensure swift resolution and minimal disruption. Excellent communication abilities, accurately relaying critical information to emergency responders, security personnel, and clients, ensuring clear and concise communication under pressure. Proven ability to prioritize and multitask, efficiently managing multiple alarms and incidents simultaneously while maintaining a high level of accuracy and adherence to protocols. Strong knowledge of alarm systems and protocols, including understanding alarm codes, escalation procedures, and relevant safety regulations, ensuring compliance and optimal response coordination. Show less
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Seneca College
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Canada
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Higher Education
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700 & Above Employee
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Student Ambassador
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Nov 2022 - Apr 2023
Exceptional communication and interpersonal skills, effectively engaging with diverse audiences and building strong relationships with students, faculty, and external stakeholders. Proven organizational and event management abilities, successfully planning and executing campus events, workshops, and information sessions to foster a vibrant and inclusive community. Strong leadership skills, demonstrated through serving as a liaison between students, faculty, and the administration, effectively representing and advocating for student needs and interests. Collaborative teamwork, working closely with fellow student ambassadors, faculty members, and external partners to achieve shared goals and objectives. Outstanding problem-solving skills, handling various challenges and finding creative solutions to enhance the student experience and address emerging needs. Show less
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IKEA
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Netherlands
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Retail
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700 & Above Employee
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Sales Operations Assistant
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Nov 2021 - Sep 2022
Extensive experience in providing exceptional customer service, ensuring customer satisfaction through attentive assistance, product knowledge, and effective problem-solving. Proficient in visual merchandising, contributing to creating appealing displays and maintaining an organized and aesthetically pleasing shopping environment that enhances the customer experience. Strong teamwork and collaboration skills, actively participating in cross-functional teams to achieve store goals, coordinate merchandise replenishment, and support efficient operations. Skilled in inventory management, accurately monitoring stock levels, conducting regular audits, and effectively restocking shelves to meet customer demands and minimize out-of-stock situations. Excellent communication skills, proficiently communicating with customers, colleagues, and managers to provide information, resolve inquiries, and ensure seamless coordination between departments. Show less
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Partner Experience Officer - Seneca Sustainability Hackathon 2022
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Jan 2022 - Apr 2022
Proven track record in building and maintaining strong relationships with partner organizations, effectively serving as the main point of contact and ensuring seamless collaboration and mutual growth. Excellent project management skills, successfully coordinating and executing partnership initiatives, including events, workshops, and joint projects, while ensuring timely delivery and stakeholder satisfaction. Strong communication and negotiation abilities, facilitating effective communication between internal stakeholders and partners, and skillfully addressing concerns or issues to achieve mutually beneficial outcomes. Exceptional problem-solving skills, adeptly identifying partnership opportunities, analyzing challenges, and implementing innovative solutions to drive engagement and enhance the partner experience. Proficient in data analysis and reporting, leveraging data-driven insights to assess partnership performance, measure impact, and make informed decisions to optimize partnership strategies and outcomes. Show less
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Saraswat Bank
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India
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Financial Services
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700 & Above Employee
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Program Operations Specialist
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Nov 2018 - Aug 2021
Expertise in program management, overseeing the planning, implementation, and execution of strategic initiatives and projects to drive operational efficiency and achieve organizational objectives. Proficient in managing program budgets, ensuring financial resources are allocated effectively and efficiently, and monitoring expenses to ensure adherence to budgetary constraints. Strong analytical skills, conducting data analysis to assess program performance, identify areas for improvement, and make data-driven recommendations to enhance operational processes. Excellent stakeholder management, collaborating with cross-functional teams, internal departments, and external partners to align program goals, foster strong relationships, and ensure seamless coordination. Proven track record in process optimization, identifying opportunities for streamlining operations, implementing best practices, and enhancing productivity while maintaining compliance with regulatory requirements. Show less
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Education
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2022 - 2023
Seneca College
Postgraduate Diploma, Sustainable Business Management -
2021 - 2022
Seneca College
Postgraduate Diploma, Information Technology Project Management
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