Bharatharajan Pudugramam

Head of Customer Engineering at Semgrep
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Contact Information
us****@****om
(386) 825-5501
Location
Redwood City, California, United States, US
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5.0

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Xan Stevenson

I had the pleasure of working directly with Raj on accounts and also while in leadership at Meraki. He is the ultimate teammate with a strong desire to win on multiple levels, both with customers and within the business. I look forward to watching him continue to do great things!

LinkedIn User

Anyone that calls Bharath its employee is quite lucky. He was both technically and professionally competent and focused. And, he was always helpful and informed. He had resolved many difficult problems in a timely manner. He followed up on all outstanding issues and feature requests, and make sure that get resolved or responded. Some of the feature request would take several months, he would regularly send a status update on where the problem stands. He was clearly very well managed and also trained by his manager. I highly endorse Bharath and look forward to working with him again in the near future.

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Credentials

  • CWDP
    CWNP
    Sep, 2014
    - Sep, 2024
  • CWNA
    CWNP
    Aug, 2013
    - Sep, 2024
  • AWS Certified Developer – Associate
    Amazon Web Services (AWS)
    Jan, 2021
    - Sep, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Nov, 2020
    - Sep, 2024

Experience

  • Semgrep
    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of Customer Engineering
      • Apr 2022 - Present

      Semgrep is a software security company whose mission is to profoundly improve software security and reliability to safeguard human progress. We make modern static analysis purpose-built for CI/CD. I'll be joining Semgrep to help build out the Customer Success Engineering team that will be at the forefront of helping our customers build and ship software that is secure and reliable.

    • Head of Customer Success Engineering at Semgrep
      • Apr 2022 - Present

  • Amazon Web Services (AWS)
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solutions Architect Manager at Amazon Web Services, Digital Native Business
      • Sep 2020 - May 2023
  • Cisco
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Systems Engineering Manager - Silicon Valley Select at Cisco
      • May 2019 - Sep 2020
  • Cisco Meraki
    • United States
    • Computer Networking Products
    • 700 & Above Employee
    • Director Of Systems Engineering, Americas
      • Aug 2017 - May 2019

    • Systems Engineering Manager - Commercial West/South/LATAM
      • Aug 2016 - Jul 2017

    • Cloud Networking Group Systems Engineer
      • Dec 2012 - Jul 2016

      Cloud Networking Systems Engineer for the Cisco Meraki Product Line

  • Aruba Networks
    • Senior Network Engineer
      • Feb 2009 - Dec 2012

      Provided tier-3 technical support for escalations to customers, partners, and account teams. Perform complex lab recreates and work closely with development engineers to accurately recreate customer scenarios in lab, and test them out. Have demonstrated the ability to determine problems and deliver known solutions with a high level of customer satisfaction Provided both pre-sales and post-sales support for multiple issues during competitive bakeoff’s Have been the focal point of contact for multiple issues with large Page3/Page4 accounts. Part of the Premium Services Program at Aruba. Responsibilities included managing all the P1/P2 issues, network design, providing technical training and delivering presentations on-site during the Quarterly Business reviews. Provided technology/product training to peers and Tier-1/Tier-2 engineers Worked closely with Engineering, Product Management, and Technical Marketing to resolve customer issues Contributed towards writing knowledge base articles, attending design reviews, and writing internal troubleshooting documents and advisories for customers and sales engineers Show less

Education

  • North Carolina State University
    Masters, Computer Networking
    2007 - 2008
  • University of Mumbai
    Bachelors of Engineering, Electronics
    2003 - 2007

Community

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