BHANU PRATAP

Duty Manager at HOTEL BRAHMA HORIZON, PUSHKAR
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Contact Information
us****@****om
(386) 825-5501
Location
Ajmer, Rajasthan, India, IN
Languages
  • English -
  • HINDI -
  • RAJASTHANI -

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Credentials

  • rscit
    -

Experience

  • HOTEL BRAHMA HORIZON, PUSHKAR
    • India
    • Hospitality
    • 1 - 100 Employee
    • Duty Manager
      • Dec 2021 - Present
  • Aaram Baagh Resort
    • India
    • Consumer Services
    • Duty Manager
      • Jul 2018 - Jul 2021
  • Bhanwar Singh Palace
    • India
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Supervisor
      • Jul 2017 - Jun 2018
  • Ananta Spa & Resorts
    • India
    • Hospitality
    • 100 - 200 Employee
    • Front Office Executive
      • Oct 2014 - Jul 2017

      HAPPY GUEST HAPPY WORK ENVIORMENT

    • front office excecutive
      • Oct 2014 - Jul 2017

      • To handle check in & check out• Guest handling• To check on arrival list on daily basis• To handle reservation (email & fax) &incoming calls• Check all the bills and forward to FOM.• To ensure that all reservations tagged with correct Market Segment & Business Source.• To check on billing instructions for all reservations.• Night auditing.• Coordination with all other departments for smooth operations.• Meeting & facilitating VIPs on check in. • Checking the Night report and all Reports.• Coordination & ensure proper follow-ups with the Travel Desk.• Up gradation of Guest to a better room as & when required in coordination with FOM. • Ensure that all the equipment’s used in the front office are well maintained & are in working condition. • Ensure by coordinating with the housekeeping for maintaining the cleanliness & appearance of the front areas such as lobby, main porch, polishing of all brass items etc. • To handle cash at reception.• Personally and frequently verifies that guests are receiving the best possible service available.• Maintains an atmosphere of Friendly at the Front Desk.• To ensure that guest history record is up-to-date at all times. Show less

Education

  • HKH PUBLIC SCHOOL
    HIGHER SECONDARY, Business/Commerce, General
    2012 - 2020
  • ATHERVA COLLEGE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY
    BECHLOR OF SCIENCE, Hotel, Motel, and Restaurant Management
    2011 - 2014

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