Director of Operations

• Nov 2022 - Present

Complex Director of Food & Beverage

• Mar 2022 - Nov 2022

(Recently converted from ‘Renaissance Mumbai Convention Centre Hotel & Marriott Executive Apartments) (Biggest room inventory of 600 rooms & 173 Apartments in India along with the largest convention centre in Mumbai) • Developing and Maintaining Food and Beverage/Culinary Goals • Managing Financial Resources • Developing and Maintaining Budgets • Ensuring Exceptional Customer Service • Managing and Conducting Human Resource Activities • Understanding market dynamics, enterprise-level objectives, and important aspects of the company’s business. Show less

Complex Director of Food And Beverage

• Jan 2019 - Feb 2022

600 rooms & 173 Apartments with the largest convention centre in Mumbai • Ideate, strategize and manage all F&B operations to the highest standards within budgeted guidelines • Preserve excellent levels of internal and external customer service • Design exceptional menus; purchase goods and inventory while continuously making other necessary improvements • Identify customers’ needs and respond proactively to all their concerns • Lead F&B teams by attracting, recruiting, training and appraising talented personnel • Establish targets, KPI’s, schedules, policies and procedures • Provide a two-way communication and nurture an ownership environment with emphasis on motivation and teamwork • Ensure compliance with all health and safety regulations Show less

Director Of Food And Beverage

• Dec 2017 - Dec 2018

-Achievement of overall budgets in terms of food & beverage sales, manpower costs and total profitability. -Regular competitive analysis of Food & Beverage Prices, Promotions, Room Rentals, Guest Satisfaction Programmes, Banqueting Events & Kits etc. -Active participation and input towards F&B Marketing activities s well as preparation of Promotions & Mailings aimed at increasing Sales. -Putting in place various department control procedures and ensuring their implementation. Meeting monthly budget targets and forecast. -Planning gourmet menus and pricing them effectively in collaboration with the Executive Chef. Work closely with the executive Chef to get the entire Food & Beverage team -both Service & Kitchen - to ensure wholesome guest satisfaction. -As head of Food & Beverage, display effective management to build teamwork, cordial work environment and healthy relations with co-workers. -Look into the entire Food & Beverage staff’s training need analysis and ensure their effective development through necessary training. Show less

Food and Beverage Manager

• Aug 2016 - Nov 2017

Designation: Food & Beverage Manager, (August 2016 – Till date) Pre-Opening Property of 312 keys with 9 revenue centres in Food & Beverage. The Chedi Mumbai will be the best-known address in India’s wealthiest city, transforming the Powai region into an epicentre of style, luxury and indulgence for both the established as well as the aspirational echelons of this metropolitan society. • Uber/bespoke luxury hotel that defines the destination • Strategic/convenient location • Iconic architectural structure • Unparalleled food and beverage offerings – the city’s unsurpassed culinary utopia • Luxury Business & Wedding destination offering vast repertoire of stylish, fully-equipped versatile business and wedding venues. • World Class Spa that offers a holistic wellness experience • India’s highest hotel open-air rooftop bar located 136 meters above ground level. Show less

Assistant Director of Food and Beverage

• Nov 2013 - Jul 2016

Main Line Responsibilities: -Managing daily operations of food and beverage department. -Hiring, training and disciplining employees to achieve departmental objectives. -Annual budget preparation and expense management activities. -Analyse expenditures and revenues and accordingly develop profit and loss statements for management. -Establish and enforce standards for food and beverage quality. -Implement marketing strategies to increase sales and profitability. -Analyse guest concerns and recommend corrective actions. -Implement operational strategies to ensure quality and productivity. Show less

Conference & Banqueting Manager

• Jan 2012 - Oct 2013

Hyatt Regency Delhi is the flagship luxury five star property of Hyatt in India. Located in the Delhi's central business district, 20 minutes’ drive from Indira Gandhi International airport and 10 mins from the embassies, corporate houses and shopping hubs.

Outlet Manager Polo lounge bar and Sidewalk pastry shop.

• Jan 2011 - Dec 2011

Polo Lounge at Hyatt Regency Delhi has been honoured with the recognition of being one of the three ‘Highly Recommended Bars in India’ at the Whisky Awards 2012.

Assistant Manager Conference & Banqueting

• Jan 2010 - Dec 2010

Assistant Manager – La Piazza

• Feb 2008 - Dec 2009

La Piazza has been the winner of the most prestigious food awards in the country, including the Times Food Award since 200

Assistant Manager – Café - Pre-opening Team

• Sep 2008 - Jan 2009

Café has been awarded the prestigious Times Food Award consecutively in 2012 and 2013 for the Best All-Day Dining Venue.

Team Leader - The China Kitchen (Pre Opening Team) and La Piazza

• Apr 2007 - Aug 2008

The China Kitchen is a multiple award-winning restaurant at Hyatt Regency Delhi. Its accolades include :Awarded as 'Best Chinese' at EazyDiner Foodie awards by Vir's ChoiceAwarded as the ‘Best Chinese Restaurant’ by Times Food Awards 2016Recognised as one of the- 'Favourite Restaurant in Indian Hotel' by CondeNast Traveller India - Reader's Travel Awards 2014Titled as the 'Favourite Asian Restaurant’ by Time Out Food Awards 2014Awarded as the ‘Best Chinese Restaurant’ by Times Food & Nightlife Guide Awards since its year of inception in 2007Rated as the ‘Best Chinese’ in the renowned food critic – Vir Sanghvis’ Rude Food Awards 2013 & 2014Awarded as the ‘Best Chinese Restaurant in a 5 star category’ by ‘Mail Today - Best of the Best Awards 2012 – Delhi-NCR’s Finest Restaurants’ Show less

Steward – Polo Lounge, Sidewalk and Room service

• Jul 2005 - Mar 2007

Polo Lounge is one of the best Finger Food restaurants in South Delhi, Delhi near Chanakyapuri, which also serves Fast Food, Snacks cuisines. As one of the top restaurants in Delhi, Polo Lounge offers Brunches, Buffet, Pre dinner drinks in a 5 star ambience and is a recommended restaurant for Casual dining near South Delhi, Delhi.

Steward – House of Ming

• Feb 2005 - Jun 2005

The Taj Mahal Hotel is a five-star luxury hotel located in the very heart of New Delhi. On Number One Mansingh Road, it stands as tribute to timeless hospitality and service, complementing the broad leafy boulevards of Delhi's chief architect, Sir Edwin Lutyens. The glorious Mughal architecture, dramatic façade of pink Dholpur sandstone, impeccable gardens and pool give it the ambience of a luxurious in-city haven. All around, grandeur meets understated elegance. Antiques, priceless art, and traditional accents & colours are impeccably woven together with contemporary style and modern amenities. Stay in our 292 luxurious rooms and grand suites, all of which offer stunning aerial views of Delhi’s historic skyline, or at our one-of-a-kind Presidential Suite, all perfected to host dignitaries and celebrities from across the globe. Show less

Operational Trainee

• Jul 2004 - Jan 2005

Chosen as India’s best ‘Luxury Historical Hotel’ by World Luxury Hotel Awards 2015, The Imperial is an iconic property in Delhi's 5 star hotel category and the most distinguished address situated in the heart of the capital, reminiscent of the halcyon days of the Raj. A luxury hotel with an iconic and awe-inspiring heritage interwoven in colonial elegance, it dwells in its modern delivery of old-style class, magnificence and luxuries aplenty. Built in 1931 by Blomfield, one of Sir Edwin Lutyen’s associates and inaugurated by Lord Willingdon in 1936, it is New Delhi’s landmark Hotel, located on Janpath, the erstwhile Queensway. Show less